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‘John Lewis isn’t helping with our faulty Samsung TV, what are our rights?’

‘John Lewis isn’t helping with our faulty Samsung TV, what are our rights?’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? We bought a smart Samsung TV from John Lewis...

‘I’ve been stonewalled by Barclays months after losing £12k to a scam, how can I get my money back?’

‘I’ve been stonewalled by Barclays months after losing £12k to a scam, how can I get my money back?’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, In June, a scammer impersonating Barclays stole more than...

‘Cold calling company charged me £180 for ‘freezer cover’, how do I get my money back?’’

‘Cold calling company charged me £180 for ‘freezer cover’, how do I get my money back?’’

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted. Dear Which?, I’m a carer for a vulnerable person and...

Can my property managing agent charge whatever it likes for repairs?

Can my property managing agent charge whatever it likes for repairs?

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted. Dear Which?, I live in a block of flats, and...

‘My Las Vegas holiday was cancelled but Teletext won’t refund me’

‘My Las Vegas holiday was cancelled but Teletext won’t refund me’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, My family and I booked a trip to Las...

‘Breakdown firm RAC abandoned us for more than 12 hours. Can I claim compensation?’

‘Breakdown firm RAC abandoned us for more than 12 hours. Can I claim compensation?’

What can you do if a breakdown provider leaves you stranded?

‘My PCR test results arrived a week late, can I get a refund?’

‘My PCR test results arrived a week late, can I get a refund?’

Do you have an issue you need to put right? Which? is here to help get your consumer problems sorted. Dear Which?, I recently went abroad and needed PCR tests...

‘I can’t get my money out of my prepaid foreign currency card’

‘I can’t get my money out of my prepaid foreign currency card’

Which? explains what to do if you've got leftover funds on a prepaid currency card after your holiday, including the fees to watch out for and alternatives.

‘I went overdrawn whilst waiting for a Trainline refund’

‘I went overdrawn whilst waiting for a Trainline refund’

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, During the so-called summer ‘pingdemic’ I had to cancel...

‘Laptops Direct left me with a faulty laptop for over a year, how do I get a replacement?”‘

‘Laptops Direct left me with a faulty laptop for over a year, how do I get a replacement?”‘

Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which?, I bought a £500 laptop from Laptops Direct in...

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