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16 August 2021

Do You Spain

We survey thousands of real car hire broker customers to give you an independent, unbiased rating of Auto Europe and let you compare it with four other car hire brokers.
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Which?Editorial team

As its name suggests, Do You Spain is a car hire broker offering car rental services in locations across Spain and Spanish islands such as Mallorca and Menorca.

Which? verdict: Do You Spain provides a middling service but with room for improvement.

Visit Doyouspain.com

Do You Spain customer ratings

If you want to see how Do You Spain measures up to its rivals, read our best and worst car hire brokers page.

Which? Recommended Provider
Clarity of extra charges
Clarity of fuel policy
Clarity of final hire cost
Customer service
Clarity of information about supplier
Overall satisfaction with car hire supplier
Customer score
No
n/a
75%
  • We sampled 2,282 people in January 2020 who had hired a car in the last 12 months.
  • Sample size for Do You Spain is 33 people.
  • >Customer score combines overall satisfaction and likelihood to recommend.
  • >N/a means not enough responses to calculate that category.

What's Do You Spain like?

With at at least three stars out of five in every category, and a sprinkling of four-star ratings, Do You Spain is consistent, even if those stars don’t shine too brilliantly. 

Customers certainly appreciate its pricing. One said: ‘The actual costs were quite remarkable.’ 

But keen pricing is all well and good until something goes wrong. Some customers told us that if you have any issues with your car hire, it's not easy to get hold of Do You Spain. ‘The only difficulty is getting back to them with a complaint – there is no clear way to do this,’ one said. Another commented that Do You Spain was ‘not interested’ in hearing their complaint.

Much of the criticism we heard was directed towards the actual hire car companies, which suggests that Do You Spain doesn’t do a great job of vetting the firms it uses.

Still, it certainly has its fans. It offers ‘great service’, said one customer. Another told us they’d used the company twice a year for the past 15 years with no issues.

But, compared with brands at the top of the table, Do You Spain has room for improvement.

Should I book with Do You Spain?

Everything about Do You Spain is average – you might get a cheap deal but you may find you get what you pay for. Which? Recommended Provider Zest is likely to offer a better all-round experience.