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1 October 2020

Zest Car Rental

We survey thousands of real car hire broker customers to give you an independent, unbiased rating of Zest Car Rental and let you compare it with four other car hire brokers.
WhichEditorial team

Independent operator Zest can arrange car hire for you in locations across Europe and the US as well as Australia and New Zealand. It was rebranded from Economy Car Hire in 2016. Zest may have excelled on customer service, but did customers feel it was transparent about fees and charges and its fuel policy? Log in or sign up to find out more.

Zest Car Rental Review

In our full review of Zest Car Rental, you’ll find out how customers rated the clarity of charges during booking, and what they thought of the service when picking up and returning their car. Crucially, customers told us whether the description of the rental car matched the reality and if it was good value for money.

Our independent reviews will let you decide which car hire brokers to book with and those you should avoid.

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Car Hire Company: Zest Car Rental (144)
Which? Recommended Provider Clarity of extra charges Clarity of fuel policy Clarity of final hire cost Customer service Clarity of information about supplier Overall satisfaction with car hire supplier Customer score
We sampled 2,282 people in January 2020 who had hired a car in the last 12 months. Sample size is in brackets. Customer score combines overall satisfaction and likelihood to recommend. A dash means not enough responses to calculate that category.

What makes a Which? Recommend Provider car hire broker

Which? Recommended Providers are the cream of the crop, and the accolade is only given out to car hire companies that achieve a customer score of 70% or above, pass our pricing transparency tests and meet our other consumer-focused criteria.