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Holiday Autos car hire review
What is Holiday Autos?
With 30,000 pick-up locations, Holiday Autos provides car hire options at major airports all across the globe.
Which? verdict
Holiday Autos finished sixth out of seven providers in our table and had one of the highest average prices per day, so there are far better options.
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Holiday Autos customer ratings
If you want to see how Holiday Autos measures up to its rivals, read our best and worst car hire brokers page.
| Car hire broker | Which? Recommended Provider | Customer score |
|---|---|---|
| Holiday Autos | No | 70% |
Customer score is based on a combination of overall satisfaction and how likely people are to recommend the company.
What’s Holiday Autos like?
Despite a 70% customer score and receiving four out of five stars in three separate categories, Holiday Autos sits in sixth place out of the seven brokers we compared.
One of Holiday Auto’s four star ratings was for its communication. Customers were impressed with the ‘easy-to-understand’ booking details.
The main issue was a lack of clarity in parts of the booking process, including the information it provides on the car hire providers listed, for which it received just three stars. One customer who used Hertz via Holiday Autos said that the clarity of information on pick-up and at the final invoice was ‘very poor’.
Another customer was left unsure about the final hire costs, saying they ‘had to keep going over the quote to understand what was included in the price at the time of booking and what was to be paid when the car was returned’.
Holiday Autos was also the most expensive broker in our table, with an average price per day of £46.
Should I book with Holiday Autos?
No. Holiday Autos’ high prices, lack of clarity on final costs and providers, and mediocre customer service mean there are better options – such as Which? Recommend Provider Zest Car Rental.