Jump Multi-Fit Electric 9.5kW
We regularly survey Which? members to find out more about the showers that they own. This feedback means that we're well placed to recommend the mixer shower brands that you should choose when buying a new unit.
A mixer shower blends hot and cold water to the desired temperature and delivers it through the shower head. They're pretty versatile and can be used with just about any water system, although it's worth double checking before buying one as some are specifically designed for high-pressure or low-pressure systems.
Unlike power showers, mixer showers don't include their own pump (though you can add one). This means that they rely on the water pressure in your house – if you only get a dribble through your bathroom tap, you're unlikely to get much better through a mixer shower.
In this guide, we compare six major mixer shower brands – Aqualisa, Bristan, Grohe, Hansgrohe, Mira and Triton.
In March and April 2018, we surveyed more than 3,000 Which? members and asked them about the shower they use at home.
The table below shows each brand's customer score plus star ratings for important factors, such as build quality and temperature stability – all based on feedback from real customers.
We've also calculated a reliability score for each manufacturer, based on how likely showers from this brand are to experience a fault and how quickly these faults crop up (brands are punished more severely if this happens soon after purchase).
Ease of achieving desired temperature
Value for money
Only a relatively small number of people that we surveyed owned a mixer shower made by this company. That's a shame, as those that do have one love it.
The brand achieved an outstanding customer score of 93%, with 90% of owners reporting that they were very satisfied with their unit. They also gave the brand five-star ratings for how easy its showers are to use, their quietness and the ease of achieving their desired water temperature.
However, the brand received low marks for longevity. 23% of models that were reported on in our survey experienced a fault within eight years of use, and the brand's overall reliability score (67%) was the second lowest of the six mixer shower brands we analysed.
This brand is a good all-round option. It achieved the second highest customer score in our survey and came joint top in our reliability rankings.
Owners of its mixer showers are very impressed with their models, awarding them five-star ratings in almost every category. They even gave them a five-star value-for-money rating – no mean feat considering that they typically spent more on their shower than owners of mixer showers made by other brands.
Mixer showers made by this manufacturer are very reliable. 87% of those covered in our survey were still fault free after up to eight years of use – which helps explain why almost nine in ten owners told us they were very satisfied with their model.
This brand was the most commonly owned in our mixer shower survey, accounting for 30% of respondents. Its showers are generally reasonably priced, and almost half the owners we spoke to picked theirs up for £200 or less.
The brand did pretty well in our survey, marrying decent customer feedback with reasonable reliability. Customers' ratings were generally pretty good and a high proportion (79%) told us that they were very satisfied with their shower.
They also reported relatively few faults. Just 18% had experienced a problem in up to eight years of use – that compares to 45% of models made by the least reliable company.
Owners of showers made by this company gave it pretty decent feedback in our latest survey, even if it didn't match the heady heights achieved by our top-rated brand. The company achieved a customer score of 81%, and just over three quarters of owners told us that they were very satisfied with their mixer shower.
The individual star ratings awarded to key components of their shower's performance were also pretty good and, on the whole, customers reported that their devices were quiet and easy to use.
This brand really impressed when we looked at the reliability of its devices. Only 12% experienced a fault within up to eight years of use – that's the lowest rate of the six brands we analysed and a far better rate than was managed by one company (45% of its models suffered a problem in the same time scale).
This company received a customer score of 71%, placing it firmly towards the bottom of our rankings. And customer feedback on some key elements of their shower's performance was pretty underwhelming, with the brand only receiving three-star ratings for the build quality of its models and the ease with which owners can achieve the temperature they want.
Reliability is a real concern. The brand received the lowest reliability rating out of the six mixer shower brands we looked at and almost half the models that were reported to us experienced a fault within eight years of use. That's a far worse rate than was reported for any other brand.
Showers made by this manufacturer are often modestly priced. In fact, customers in our survey typically spent less on one of its model than owners of any other mixer shower brand (six in ten paid £200 or less).
But despite this, the brand only received modest feedback in our survey. Customers gave it the lowest overall customer score of the six brands we analysed and it didn't receive any five star ratings. Feedback on the build quality of its models and the ease with which owners can achieve the temperature they want was particularly mediocre (three stars for each).
Owners reported that around a quarter of their mixer showers experienced a fault within eight years of use. That's not the worst rate, but it is above average.
Table notes: Based on a survey of Which? members conducted in March and April 2018. Survey sample sizes: 594 (reliability), 723 (customer score).
If you're considering an electric shower instead of a mixer shower, we've independently tested a wide range in our lab, and there are big difference between models.
In February 2018, we asked 3,982 Which? members to rate brands such as Bathstore, Homebase, Plumb Center and Wickes. They rated the brand's customer service, quality of products and finish, durability and value for money, giving an overall customer score. There was a big difference between them - the best got 80% and the worst scored 57%.
We also asked about the brand's bathroom furniture and installation services. For furniture there was a similar split - 84% for the top and 59% for the bottom. Visit our to reveal the results, and our to find out how Bathstore compared with cheap brands B&Q and Wickes for bathroom fitting.