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  1. Home
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  3. Yvette Fletcher
YF

Yvette Fletcher

Principal researcher & writer

A 15-year champion of consumer affairs, Yvette leads on telecoms content at Which?, helping consumers navigate the market and exposing bad practice.

145 articles
  1. 2026

    1. 02 Sep

      Why over half of UK households are overpaying for broadband

      Broadband, mobile & TV services
    2. 27 Aug
      Two red Ethernet cables connected to a device, with additional blue and green cables visible behind them.

      How to fix your router

      Broadband
    3. 27 Aug
      Young woman with long dark hair resting her chin on her hand, looking thoughtfully at a laptop against a blue wall.

      How to fix your broadband

      Broadband
    4. 26 Aug
      Speedometer gauge showing network speed, with the needle pointing toward 180 Mbps on a dark, digital-themed background.

      Broadband speed test: Which? expert advice

      Broadband
    5. 18 Aug
      a woman looking thoughtfully at a laptop

      Broadband switching credit: what’s the catch?

      Broadband, mobile & TV services
    6. 10 Aug
      A close-up of hands typing on a laptop keyboard, with a smartphone and paperwork visible on the desk.

      How to switch broadband provider

      Broadband
    7. 05 Aug
      A man working on a laptop smiles at a woman sitting beside him, who is focused on her smartphone, both relaxed on a couch.

      Best and worst broadband providers 2026

      Broadband
    8. 04 Aug
      lady holding tablet

      4G and 5G home broadband and wi-fi dongles explained

      Broadband
    9. 28 Jul
      Zen Internet logo

      Zen Internet broadband review

      Broadband
    10. 28 Jul
      Vodafone logo

      Vodafone broadband review

      Broadband
    11. 28 Jul
      Virgin Media logo

      Virgin Media broadband review

      Broadband
    12. 28 Jul
      Stylized initials "UW" in pink and purple with the text "Utility Warehouse" in purple, representing a brand logo.

      Utility Warehouse broadband review

      Broadband
    13. 27 Jul
      TalkTalk logo

      TalkTalk broadband review

      Broadband
    14. 27 Jul
      Sky logo

      Sky broadband review

      Broadband
    15. 27 Jul
      Plusnet logo

      Plusnet broadband review

      Broadband
    16. 27 Jul
      Now Broadband logo

      Now broadband review

      Broadband
    17. 27 Jul
      Hyperoptic logo

      Hyperoptic broadband review

      Broadband
    18. 27 Jul
      BT logo

      BT broadband review

      Broadband
    19. 27 Jul
      EE logo

      EE broadband review

      Broadband
    20. 25 Jul

      9 in 10 customers hit by broadband issues as major providers fail to deliver

      Broadband, mobile & TV services