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1 July 2021

Vodafone broadband review

Find out everything you need to know about Vodafone broadband – including whether to sign up for one of its deals
YF
Yvette Fletcher

Vodafone broadband is a relatively new broadband provider. Can it compete against established suppliers such as BT and Virgin?

Vodafone Broadband score

Use Which? Switch Broadband to find the best Vodafone broadband deal for you.

Vodafone broadband review

Below you’ll find a range of information about Vodafone broadband. Which? Members can also read our full review, including: 

  • A full breakdown of how its customers rated it for key factors, such as the technical support it provides
  • Quotes from real Vodafone broadband customers on their experiences
  • Compare all of Vodafone's broadband deals
  • And get access to our Vodafone broadband satisfaction survey results
Speed
Reliability
Ease of set up
Value for money
Ease of contacting
Customer service
Technical support
Customer score (%)

We'll tell you exactly what you need to know about all the UK's biggest broadband providers, and help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now, or join Which? today.

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so companies can only be Recommended Providers if they charge a reasonable price for their services. If they charge too much they're not eligible, whatever score they receive in the survey.

Broadband Which? Recommended Providers: discover which providers impressed most in our latest survey.

What is the latest Vodafone broadband router?

Vodafone's broadband packages come with the Vodafone WiFi Hub router, which is supplied free of charge. Vodafone also offers an accompanying smartphone app that lets you manage your router from your mobile. This means you can change your wi-fi password, control when people can get online and even use the 'Boost' feature to prioritise speeds for specific devices.

Find out more about in our Vodafone Hub review.

Vodafone broadband deals

Vodafone offers fibre broadband and phone packages only. Its two superfast deals are widely available, and it also offers ultrafast broadband to customers in certain locations. Customers can't opt for a broadband-only deal, and Vodafone doesn't offer any pay-TV bundles.

Vodafone's prices are competitive, and all packages last 24 months and include unlimited data (although you'll need to pay extra to get a calls allowance).

To compare prices and see more details on each package, read our Vodafone broadband package reviews.

Vodafone broadband speeds

Vodafone only offers fibre services. Its widely available fibre packages have with average speeds of 35Mbps and 63Mbps. There are also four ultrafast deals available to customers in certain areas - these have average speeds starting at 100Mbps and going as high as 900Mbps.

Need to get in touch with Vodafone?

Bookmark our Vodafone broadband customer contact page, which contains helpful links to service status updates, customer service phone numbers and social media accounts.