How do I stop unwanted premium rate texts?
Have you discovered you're paying for premium rate texts you don't want and didn't ask for? Follow our advice to stop paying for these unwanted text messages.
1 'STOP' unwanted premium texts
If you receive an unwanted message you suspect might be a premium rate text, you should use the PSA Number Checker to check for the name and contact details for the company running the service.
If it is a legitimate service, you should:
reply to the message with 'STOP ALL'
keep the text as evidence for a complaint
If the company isn’t legitimate, check your phone bill online or contact your service provider to see if you’ve been charged.
If you have been they can advise you on how to stop being charged again in the future.
Is it a spam text?
If you believe the text message is spam, you can report this directly to your mobile phone provider.
All operators now use 7726 as the number to use to report spam texts messages, which is free of charge.
You'll get a message back when you text this number asking you to send a second text with the actual number that texted you.
Join our campaign & help us reach 600,000 signatures
We're campaigning to call time on nuisance calls and texts. We're calling on the Government, Regulators, and Businesses to take action to protect people from unwanted callers. We also want you to have more control over how your personal data is used.