Get your money back from a scam
Advice for what your next step should be to help you get your money back.
Scams
Advice to keep you safe from scams. Our experts bring you the latest help, news and advice.
What to do if you've been scammed, or have come across a scam
Sign up for scam alerts
Our emails will alert you to scams doing the rounds, and provide practical advice to keep you one step ahead of fraudsters.
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Real life story
Scott, 30, from London was targeted by a sophisticated bank scam that tricked him into giving out his pin number.
I’m very internet savvy, but the scam I was taken in by was so slick it was totally believable.
ScottLondon
Emotional support after a scam
Being scammed can take a huge toll on your mental health.
You might find it helpful to talk to someone about what you’re going through. It’s not your fault, and there are plenty of non-judgemental advice lines you can call who will understand.
Mind
Mind has a confidential information and support line, Mind Infoline, available on 0300 123 3393 (lines open 9am - 6pm, Monday - Friday).
Visit Mind
Victim Support
Victim Support has a free helpline where you can speak to someone confidentially available on 0808 16 89 111 (lines open 24/7).
Visit Victim SupportJoin our campaign to stamp out scams
Scammers are stealing hundreds of millions of pounds from innocent victims every year. Demand banks and businesses protect us from scams by signing the petition.
Sign the petition