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Data protection

Personal data is information that relates to an identified or identifiable person who could be identified, directly or indirectly based on the information. Which? explains your personal data rights under GDPR.

If you become aware that an organisation has lost your personal data, there are steps you can take to protect yourself and in some cases claim compensation following a data breach.

You have the right to appeal a decision made solely on automated processing. You also have the right to opt out of profiling, including profiling used for direct marketing purposes. This guide explains why and what you can do.

Are you paying for texts you don't want or didn't ask for? Always exercise caution before you sign up to a text service so you know exactly what it will cost.

If you think your identity has been stolen, you should contact your bank or credit card company and police as soon as possible to let them know the situation.

You have the right to make a subject of access request also known as a SAR, which allows you to act on your right to obtain access to your personal data held by a company. Which? explains how this works.

Have you discovered you're paying for texts you don't want and didn't ask for? Follow our advice to stop paying for unwanted premium rate text messages.

Spam text messages are on the increase. Follow the Which? step-by-step guide to put a stop to these nuisance texts.

Unwanted phone calls can be a real nuisance. Read the Which? guide on what to do if you are plagued with unwanted calls and tips on how to avoid them.

In 2018 the General Data Protection Regulation (GDPR) will be applicable across the EU. In the UK, it is incorporated into the Data Protection Act 2018, strengthening the 1998 Act. Which? explains your new rights under GDPR.