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Barclays Smart Investor investment platform review

In our review, we analyse the charges levied by Barclays Smart Investor fund supermarket, suggesting which areas provide good value for money and which appear expensive.

In this article
What is Barclays Smart Investor? Is Barclays Smart Investor any good?
What are Barclays Smart Investor's charges?  Barclays Smart Investor customer views

What is Barclays Smart Investor?

Formerly known as Barclays Stockbrokers, Barclays Smart Investor is the investment arm of the giant high street bank. 

Of all of the banks offering investment services, Smart Investor most closely resembles other specialist fund supermarkets in terms of the products and services on offer. 

Is Barclays Smart Investor any good?

Which? members can exclusively read the the results of our unique customer satisfaction survey, which reveals how customers rate Barclays Smart Investor fund supermarket for seven different elements of its service.

Members can log in to read our analysis. If you're not already a Which? member, you can take a two month trial to Which? Money for £1 to get instant access to all our reviews and results.

Aspect of service Star rating
Customer service Logged out stars
Efficient administration Logged out stars
Online functionality Logged out stars
Online tools and guidance Logged out stars
Information on investments Logged out stars
Clarity of charges Logged out stars
Value of money Logged out stars

What are Barclays Smart Investor's charges? 

  • 0.2% a year on funds
  • 0.1% a year on other investments
  • Minimum monthly fees of £4, maximum of £125
  • £3 per fund trade, £6 for other investments. 
  • Regular investment transaction fee for automated investments of £1 per trade

Who is Barclays Smart Investor good for?

The fees are complicated, but if you can get your head around them, investors with £100,000 or more will find Barclays Smart Investor on the cheaper side. 

Who is Barclays Smart Investor expensive for?

Not great, although not the priciest, for smaller investors. There are much cheaper platforms if you have less than £50,000. 

Read our comparison of investment platform charges to see how much investing with Barclays Smart Investor costs for a range of portfolios.

And if you're thinking of using Barclays Smart Investor to take an income from your pension in a drawdown plan, read our comparison of pension drawdown charges. 

Barclays Smart Investor customer views

'Since the transfer from Barclays Stockbrokers things have deteriorated rapidly and I am now looking to transfer elsewhere.'

'Barclays Smart Investor has been appalling. Four of us locked out of our accounts due to passwords not working. Unable to deal for two months. Unable to extricate cash. Dividends not paid. I could go on.'

'It's OK. There were teething problems but it seems to function adequately now although there are still times where I can't access it.'

 

 

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