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Best mortgage lenders 2026

Discover the best mortgage provider for your purchase or remortgage using our expert analysis of mortgage deals, plus reviews from real customers

Sam covers personal finance topics, from the best savings rates to the reasons mortgage lenders say no. He enjoys crunching the numbers to help consumers get ahead.

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If you click on the link and complete a mortgage with L&C Mortgages, L&C is paid a commission by the lender and will share part of this fee with Which? Ltd helping fund our not-for-profit mission. We do not allow this relationship to affect our editorial independence. Your home or property may be repossessed if you do not keep up repayments on your mortgage.

Why you can trust our mortgage lender reviews

Real mortgage holders

We asked 6,514 mortgage customers about their lender, then produced a score to help you compare providers.

Unique expert rate analysis

We've analysed mortgage rates and fees over three months to ensure we only recommend providers that offer competitive deals.

Best UK mortgage lenders compared

We compared 21 mortgage lenders, examining their deals and analysing feedback from their customers.

See providers’ customer scores and customer service ratings in our table.

This article is for information purposes only and doesn't constitute advice. Please refer to the particular terms and conditions of a provider before committing to any financial products.

Compare mortgage deals
RECOMMENDED PROVIDER
81%
81%
77%
75%
75%
RECOMMENDED PROVIDER
74%
RECOMMENDED PROVIDER
74%

NatWest (647)

RECOMMENDED PROVIDER
74%

Santander (593)

74%
74%-
73%
72%
71%

HSBC (515)

71%
70%

Halifax (871)

70%
70%

TSB (126)

69%
69%
68%
65%

Table notes: Last updated September 2026. Next update September 2027. The results are based on an online survey of 6,514 members of the public in August/September 2026. Sample sizes in brackets. If two or more brands have the same score, they're ranked alphabetically. Providers must receive a minimum of 40 responses to be included in the table. Customer score is based on a combination of overall satisfaction and likelihood to recommend the provider. The average customer score is 73%. Star ratings are out of five. For more information on our research, see our full methodology.

  • Find out more: head to our guide on the best mortgage rates to compare deals – it's updated daily and includes the cheapest deals on the market, plus the cheapest fee-free options.

The Which? Recommended Providers for mortgages

Four mortgage lenders, Barclays, First Direct, Nationwide Building Society and NatWest, passed our strict criteria to become a Which? Recommended Provider (WRP). 

Recommended Provider

Nationwide Building Society review

Nationwide achieved five stars for customer service, online access and keeping customers well informed. It was one of only two lenders to receive themaximum star rating for customer service. For the second year running, Nationwide achieved the joint highest customer score in our survey. It combined this excellent customer satisfaction with competitive mortgage deals, ranking joint-fifth-cheapest in our mortgage deals analysis.

Customer score

81%

Mortgage deals analysis

  • Overall ranking:joint 5th out of 69 lenders
  • First-time buyer ranking:joint 7th out of 65 lenders
  • Home mover ranking:joint 4th out of 50 lenders
  • Remortgage ranking:joint 4th out of 68 lenders
1=

out of 21 mortgage lenders ranked on customer score (joint 1st)

Recommended Provider

Barclays review

Barclays performed well in our customer satisfaction survey, but really shone in our mortgage deals analysis. It was the joint second cheapest lender in our review of deals.

Customer score

74%

Mortgage deals analysis

  • Overall ranking:joint 2nd out 69 lenders
  • First-time buyer ranking:joint 3rd out of 65 lenders
  • Home mover ranking:joint 2nd out of 50 lenders
  • Remortgage ranking:joint 4th out of 68 lenders
6=

out of 21 mortgage lenders ranked on customer score (joint 6th)

Recommended Provider

First Direct review

First Direct performed well in our customer satisfaction survey, achieving five stars for online access. However, the provider really stood out in our mortgage deals analysis. It was the cheapest mortgage lender on average during our three month analysis period.

Customer score

74%

Mortgage deals analysis

  • Overall ranking:1st out of 69 lenders
  • First-time buyer ranking:joint 1st out of 65 lenders
  • Home mover ranking:1st out of 50 lenders
  • Remortgage ranking:joint 1st out of 68 lenders
6=

out of 21 mortgage lenders ranked on customer score (joint 6th)

Recommended Provider

NatWest review

NatWest achieved a strong customer score and was the joint 5th cheapest lender in our mortgage deals analysis. Customers were particularly impressed with its online access, awarding it five stars.

Customer score

74%

Mortgage deals analysis

  • Overall ranking:joint 5th out of 69 lenders
  • First-time buyer ranking:joint 7th out of 65 lenders
  • Home mover ranking:joint 8th out of 50 lenders
  • Remortgage ranking:joint 10th out of 68 lenders
6=

out of 21 mortgage lenders ranked on customer score (joint 6th)

Cheapest UK mortgage lenders

We analysed the rates and upfront fees of thousands of mortgage deals over a three-month period, in the summer/autumn of 2026, to understand which lenders typically offer the cheapest deals.

Our analysis allows us to spotlight the overall cheapest providers, and also the cheapest lenders for first-time buyers, home movers and remortgagers. 

RECOMMENDED PROVIDER
74%1=1=1=1

Barclays (1,091)

RECOMMENDED PROVIDER
74%=2=3=2=4

HSBC (515)

71%=2=3=4=1

Lloyds (476)

73%=2=1=2=8
71%=5=7=8=8

Halifax (871)

70%=5=3=4=4

NatWest (647)

RECOMMENDED PROVIDER
74%=5=7=8=10
RECOMMENDED PROVIDER
81%=5=7=4=4

Santander (593)

74%=5=13=4=1
65%=11=1314=4
68%=11=7=8=10
77%=13=13=17=15

TSB (126)

69%=13=1814=15
70%=13=1316=10
69%=13=1313=15
75%=13=20=8=15
72%18=1819=10

Accord (161)

75%=1922=17=19
74%=19=72125
Newcastle Building Society
n/a2123n/a22
81%=22=3020=19
Scottish Building Society
n/a=22=24n/a21
Newbury Building Society
n/a24=242223
Beverley Building Society
n/a25=3n/a45
Teachers Building Society
n/a26=24n/a=28
Dudley Building Society
n/a=273423=24
Furness Building Society
n/a=27=27n/a=28
Leek Building Society
n/a=2721=27=31
Marsden Building Society
n/a30n/an/a=37
70%=31=2729=28
Nottingham Building Society
n/a=31=3224=26
Penrith Building Society
n/a33=30n/an/a
Cambridge Building Society
n/a=34=32n/a=39
Darlington Building Society
n/a=34=39n/a=31
Melton Building Society
n/a=34=27=39=35
Bath Building Society
n/a=3735n/a=37
Harpenden Building Society
n/a=37=39=32=33
Precise
n/a=37=48=27=26
Kensington
n/a4050=25=35
April Mortgages
n/a=41=36=3247
Pepper Money
n/a=41=4531=42
Saffron Building Society
n/a=4142n/a=42
United Trust Bank
n/a=41=60=25=33
Aldermore
n/a=455130=39
Family Building Society
n/a=45=363550
Vernon Building Society
n/a=45=39=3745
Gen H
n/a=48=52=32=39
Suffolk Building Society
n/a=4843n/a=48
Gatehouse Bank
n/a=5058n/a=42
Hanley Economic Building Society
n/a=50n/an/a=53
Loughborough Building Society
n/a=50=36n/a61
Mansfield Building Society
n/a=50=48n/a=51
Buckinghamshire Building Society
n/a=54=45=42=55
Perenna
n/a=54=45=42=55
Tipton & Coseley Building Society
n/a=544441=58
The Mortgage Lender
n/a57=56=37=53
LendInvest Mortgages
n/a=586236=48
Vida Homeloans
n/a=5859=39=55
Chorley Building Society
n/a=60=54n/a=64
Hodge
n/a=60=6044=58
LiveMore Capital
n/a=60=564560
Metro Bank
n/a63=5449=51
Hinckley & Rugby Building Society
n/a64=52n/a66
Bluestone Mortgages
n/a=65=63=47=62
Foundation
n/a=65=63=47=64
West One
n/a676546=62
Masthaven Finance
n/a68n/an/a67
Together
n/a69n/a5068


Table notes: Last updated September 2026. Next update September 2027. Scores based on analysis of three months of Moneyfacts mortgage data. The customer scores are based on an online survey of 6,514 members of the public in August/September 2026. Sample sizes in brackets. If two or more brands have the same score, they're ranked alphabetically. Providers must receive a minimum of 40 responses to be included in the table. Customer score is based on a combination of overall satisfaction and likelihood to recommend the provider. see our full methodology.

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How to choose a mortgage provider

Although our WRPs are great all-rounders, the best mortgage lender for you will depend on your circumstances.

For example, some lenders are more willing to give mortgages to self-employed homebuyers, while others specialise in guarantor mortgages or solutions for people with credit issues. 

According to data from UK Finance, the largest mortgage lender in 2025 was Lloyds Banking Group, which includes Lloyds Bank and Halifax.

Choosing a big lender can have some advantages. For example, they often have a more extensive range of products and may offer in-branch services.

However, you don't need to go with one of the big players just because you recognise the name or you're already a customer. Smaller lenders, including building societies, may offer tailored products that better suit your circumstances.

It's worth taking the time to do some research on the different types of lenders and mortgages available, and consider taking advice from a mortgage broker if you're unsure. A good broker will also be able to take you through the application process from start to finish.

Should I consider the 'worst' mortgage lenders?

Sam Wilson, Which? mortgage expert

Sam Wilson, Which? mortgage expert says:  'Borrowers continue to report high levels of satisfaction with residential mortgage lenders. Only four lenders received a customer score below 70%: TSB, Virgin Money, Royal Bank of Scotland and Bank of Ireland UK.

'When choosing a mortgage lender, I'd start by looking at the deals it typically offers. A lower customer score doesn't necessarily mean a lender doesn't offer competitive mortgages. For example, Bank of Ireland UK was the joint-fourth cheapest lender on average for remortgagers in our analysis. 

'I'd then look at our star ratings to see how lenders perform in the areas that matter most to me. Bank of Ireland UK was the only lender to receive two stars for customer service, for example, which is something I'd take into consideration.

'For other borrowers, online access might be more important. In that case, I'd check the online access star rating to get an idea of how easy it is to manage your mortgage, check your balance and make payments through an app or online.

'But if you want to cut down your research time, we have four Which? Recommended Providers for mortgages, all of which combine excellent customer satisfaction with competitive mortgage deals. I'd look at the deals offered by these lenders first before considering other providers.' 

The next step: finding the best mortgage deal

Now that you know which lenders are keeping their customers satisfied, you can check which are offering the best deals.

You can use our guide on the best mortgage rates to continue your research. We list the cheapest rates for first-time buyers, home movers and remortgagers for a variety of deposit sizes, as well as the top fee-free deals. This information is updated twice a day.

Remember to research the full cost of the deal, taking into account upfront fees, early repayment charges and any incentives such as cashback.

A mortgage broker can also help you research deals that suit your circumstances.

Ready to find your best mortgage rate?

L&C Mortgages can search through 1000s of deals to find your best mortgage rate. Plus, they won't charge you any fees for their advice.

Find your best mortgage rate

If you click on the link and complete a mortgage with L&C Mortgages, L&C is paid a commission by the lender and will share part of this fee with Which? Ltd helping fund our not-for-profit mission. We do not allow this relationship to affect our editorial independence. Your home or property may be repossessed if you do not keep up repayments on your mortgage.

How we analyse mortgage lenders

Our editorial independence means we work on behalf of consumers, not lenders. This means you can trust that our reviews are impartial and fair.

Customer score

Our customer satisfaction table is produced using results from our survey of 6,514 members of the public in August-September 2026.

The customer score reflects how satisfied customers are with their provider and how likely they would be to recommend it.

Lenders must receive a minimum of 40 responses to be included in our results.

Mortgage deals analysis

We analysed thousands of mortgages, using Moneyfacts data, over three months in the summer/autumn of 2026. To find the lenders that offer the deals borrowers typically need, we created 28 mortgage scenarios, based on typical loan amounts, term lengths and mortgage products.

What makes a lender a Which? Recommended Provider?

To be named a WRP, a mortgage lender must:

  • achieve a customer score above 71%
  • score at least four stars for customer service
  • rank among the 10 cheapest mortgage lenders for first-time buyers, home movers and remortgagers
  • be fully covered by the Financial Services Compensation Scheme and Financial Conduct Authority banking standards regime.

Find out more: what the Which? symbols, logos and ratings mean

Key information

Why should you trust Which? research? 

We’re not influenced by third parties. We work entirely on behalf of you, the consumer, nobody else. See our statement of editorial independence.

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