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26 Mar 2020

Car seat recall: BeSafe warns against using the iZi Go X1 with Isofix base

The Group 0+ infant car seat is safe when belted into your vehicle

The car seat company BeSafe has issued a recall of its iZi Go X1 car seat because there is a safety risk when using it with the BeSafe iZi Go Isofix base.

The company has stated that the issue only occurs when using the car seat with the Isofix base, and that the group 0+ infant car seat is safe to use when installed using your vehicle's adult seat belt.

Find out which car seats have passed our tough crash tests: best child car seats.

Which BeSafe car seats are affected?

All iZi Go X1 car seats with a serial number from ZG0247548 to ZG(0)270529 are affected.

To find the serial number, turn your BeSafe iZi Go X1 seat upside down. On the bottom side you will find a white label saying u201cSerial no/IDu201d followed by a number with two letters and six or seven digits.

If your serial number has six digits, just add a 0 in front of the six digits to see if it matches one of the two affected serial numbers above.

If you purchased a new BeSafe iZi Go X1 from 9 March 2020 on, you should check that it has the 'CHECK 2020' sticker next to the serial number label. This means the seat has been repaired and is perfectly safe to use.

If your serial number is below ZG0247548 or above ZG(0)270529, your product is not affected and perfectly safe to use.

The safety issue also does not affect BeSafe iZi Go Modular X1 i-Size, BeSafe iZi Go Modular i-Size, iZi Modular i-Size base or any other BeSafe products.

What is the safety issue with the BeSafe iZi Go X1?

The problem is witha small metal bracket inside the car seat which is part of what connects the seat with the base. It has been slightly modified, and this is what causes the issue with connection of the seat to the base.

The BeSafe iZi Go X1 car seat was launched in 2014, and the component in question was first modified in late 2017. However, it appears the fault has only arisen in recently produced models, and it was discovered there was an issue after carrying out tests in February 2020.

However, to be safe, BeSafe is recalling all seats that have the modified component.


How can I get my car seat fixed during COVID-19 lockdown?

The manufacturer has said that affected seats are to be repaired immediately at selected BeSafe retailers.

However, due to the COVID-19 situation, many parents with a seat affected by the recall will be unable to visit a store as most (if not all) are likely to be closed.

The manufacturer has confirmed that while waiting to get an affected seat repaired, you can safely use your BeSafe iZi Go X1 by installing it with the vehicle belt.

If you need guidance on how to install it with the vehicle belt, watch the video below.

What does BeSafe say?

The manufacturer states on its website:

'The performance of the [BeSafe iZi Go X1] seat did not meet our standards in our routine testing. This was the case only in the most extreme setting of the several tests we regularly perform. We have not received any reports about incidents or accidents related to this.

'Since we have clearly identified the cause of the issue, we have developed a repair solution which eliminates the safety risk. We have thoroughly crash-tested the repair solution to ensure that it makes the seat 100% safe to use.'

Read our reviews of the BeSafe iZi Go X1 car seats.

Besafe iZi Go X1 Isofix review
Besafe iZi Go X1 belted review