Plusnet and Vodafone have announced that some of their broadband prices will rise in December, and some customers could see charges increase by 21%.
Plusnet's line rental costs are increasing, as are the costs associated with six of its broadband-only packages. Meanwhile, Vodafone's fibre deals are also going up.
If you're unhappy with the new prices, you may be able to cancel your contract penalty-fee if you act within 30 days of receiving notification.
Plusnet customers who have a phone line as part of their package will see line rental fees rise by £1 a month. The brand's line rental saver option for those who pay upfront will increase to £209.88 - currently this costs £197.88 a year.
Price increases to specific broadband deals only affect Plusnet's packages that do not include line rental. Plusnet says it will also stop offering broadband packages without line rental to new customers from December.
The prices for the following broadband packages are all going up by £2 a month:
The average price increase is 12%, though some customers will see their deal increase in price by 21%. The new prices will come into place from December 3.
Vodafone is raising prices for fibre broadband customers who took their deal out before June 30 this year.
The prices for the following broadband packages are rising by £2.50 a month.
The average price increase for customers with these deals is 12%.
Vodafone has said that customers who opt to renew their contact with the provider will continue to pay the same price they currently pay.
If you're affected and feel unhappy with the increased price of your broadband package, you have two options: switch to a new provider or negotiate with the one you have.
Finding a new broadband provider is simple - use Which? Switch Broadband to where you live. If you find it tricky choosing between different deals, use our to find out how satisfied customers of each provider are with speed, connection reliability and customer service.
If you're happy with the service you get from your provider, you can use these price rises as an opportunity to negotiate. Vodafone has already acknowledged that customers who are willing to sign up to a new fixed-term contract will not have their price hiked - most providers expect and invite negotiation, especially when prices go up.
Haggling can sound daunting, but the majority of those who try it are successful - and most say it's easy, too.
Our research has shown that loyal broadband customers are likely to pay more for their broadband than customers who regularly switch or haggle - this is thanks to a combination of price rises and the higher tariffs charged when customers are out of contract.