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Starling Bank fraud warning system failed Android users for 31 days

Starling Bank fraud warning system failed Android users for 31 days

Which? is urging customers to check bank transfers made between 12 October and 13 November after finding Confirmation of Payee checks failed certain users.

Post-Brexit law change could help banking scam victims

Post-Brexit law change could help banking scam victims

Which? is urging the government to introduce new laws to protect people from losing life-changing sums of money to bank transfer fraud after the Brexit transition period ends.

More than £200m lost to bank transfer fraud in the first half of 2020

More than £200m lost to bank transfer fraud in the first half of 2020

Over £200m was lost to bank transfer fraud in the first half of 2020, but nearly two thirds of losses weren't covered. Which? looks at new data from UK Finance.

Bank transfer fraud victims face refund lottery

Bank transfer fraud victims face refund lottery

Banks are treating many victims of fraud unfairly or inconsistently, a new Which? report reveals, as it presses for the industry reimbursement scheme to be made mandatory. 

Bank transfer fraud losses soar to almost £500m in 2019

Bank transfer fraud losses soar to almost £500m in 2019

Losses from bank transfer fraud soared to £456m last year, despite dozens of banks signing up to a code to protect their customers from these type of scams.

Confirmation of Payee: which banks are ready to offer vital name-checking service?

Confirmation of Payee: which banks are ready to offer vital name-checking service?

Which? estimates £320m lost to fraud could have been prevented with the long-overdue system, but some customers remain unprotected.

Check your account: fake Revolut helpline advert targeted victims via Google

Check your account: fake Revolut helpline advert targeted victims via Google

Which? investigates how someone lost £2,500 to fraudsters through a Google advert posing as digital bank Revolut.

The rise of phone scams – the menace lurking on your landline

The rise of phone scams – the menace lurking on your landline

Scams are now the biggest problem for landline users, with criminals using cheap technology to exploit millions of people. Find out what tactics they use.

Banks denying refunds to scam victims who ignore new warnings

Banks denying refunds to scam victims who ignore new warnings

Which? Money has found the way banks treat fraud victims continues to be a lottery, despite the introduction of new industry standards.

Co-operative Bank adopts new rules to protect and refund fraud victims

Co-operative Bank adopts new rules to protect and refund fraud victims

It's the ninth bank to sign up to the code to protect customers from bank transfer scams. But as many as 10 banks are still dragging their heels.

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