Which? Money has found the way banks treat fraud victims continues to be a lottery, despite the introduction of new industry standards.
It's the ninth bank to sign up to the code to protect customers from bank transfer scams. But as many as 10 banks are still dragging their heels.
Find out which banks made our Recommended Provider list, from high street stalwarts to phone-based and app-based challenger brands.
Banks have failed to reach an agreement on how scam victims are repaid their lost money - find out what this means for future compensation claims
Call for victims who have lost thousands of pounds by transferring money to a fraudster since 2016 to be paid back by their bank.
Fraudsters stole more than £208m through bank transfer scams in the first half of 2019 - and only a fraction was ever returned to victims.
A new code offers scam victims reimbursement and increased protection, but just under half of the UK's major banks and building societies haven't signed up.
People tricked into transferring money to fraudsters have increased protection under a new code - but only some banks have signed up. Will your bank protect you?
The Financial Ombudsman Service (FOS) has reported a massive surge in bank and fraud complaints over the past year, just day after a new security measure was delayed.
TSB has vowed to pay back customers who have lost money to scams - even if they've sent a payment to a fraudster or handed over banking details.