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Airlines failing to refund coronavirus cancellations

Airlines failing to refund coronavirus cancellations

British Airways, easyJet and Ryanair fail to provide a simple way to get money back, as passengers resort to claiming on debit or credit cards

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Thousands face being stranded in Spain as Ryanair stops flights

Thousands face being stranded in Spain as Ryanair stops flights

Ryanair says no more flights, as Brits stuck in Spain advised by British embassy to make own way home

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Coronavirus: UK passengers stranded abroad

Coronavirus: UK passengers stranded abroad

As the pandemic spreads and many countries go into lockdown, more of the world's flights are being cancelled and hotels are closing.  Many travellers are desperately trying to fly home before flights are stopped.

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Ryanair coronavirus refund system failing passengers

Ryanair coronavirus refund system failing passengers

Ryanair's customer service response has been overwhelmed as passengers complain that its refund system is not working.

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British Airways emitting more carbon than rival airlines

British Airways emitting more carbon than rival airlines

Flying with BA can increase CO2 emissions by up to 45% per passenger, an investigation by Which? Travel has found. Using a sophisticated calculator, produced by independent carbon analytics company Flyzen, we compared rival carriers across six popular routes.

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Five moments that changed travel in 2019

Five moments that changed travel in 2019

From the collapse of Thomas Cook to ongoing Brexit uncertainty, a lot happened has happened in the past 12 months. Here we look back at the key moments of 2019 and arm you with everything you need for the year ahead.

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Passengers rate Ryanair worst airline, with British Airways not far behind

Passengers rate Ryanair worst airline, with British Airways not far behind

British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.

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Why Black Friday holiday and flight deals may not be worth the hype

Why Black Friday holiday and flight deals may not be worth the hype

There's no doubt you're being bombarded with Black Friday deals, but new Which? Travel research reveals that most are not the bargain they first appear.

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Thousands face British Airways delays and cancellations

Thousands face British Airways delays and cancellations

Thousands of British Airways passengers have been delayed by yet another ‘technical glitch’.  BA flights have been cancelled or delayed at airports across the world.

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Filthy flights: Increased risk of illness on planes

Filthy flights: Increased risk of illness on planes

Harmful bacteria and less opportunity to wash your hands make flying a significant health risk, according to experts. And, according to a Which? Travel survey, Ryanair is the filthiest flight operator in the UK.

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