British Airways, easyJet and Ryanair fail to provide a simple way to get money back, as passengers resort to claiming on debit or credit cards
Ryanair says no more flights, as Brits stuck in Spain advised by British embassy to make own way home
As the pandemic spreads and many countries go into lockdown, more of the world's flights are being cancelled and hotels are closing. Many travellers are desperately trying to fly home before flights are stopped.
Ryanair's customer service response has been overwhelmed as passengers complain that its refund system is not working.
Flying with BA can increase CO2 emissions by up to 45% per passenger, an investigation by Which? Travel has found. Using a sophisticated calculator, produced by independent carbon analytics company Flyzen, we compared rival carriers across six popular routes.
From the collapse of Thomas Cook to ongoing Brexit uncertainty, a lot happened has happened in the past 12 months. Here we look back at the key moments of 2019 and arm you with everything you need for the year ahead.
British Airways and Ryanair have taken two of the bottom three spots in Which? Travel’s annual airlines survey, with passengers especially disappointed by the so-called ‘extras’ that they felt obliged to buy.
There's no doubt you're being bombarded with Black Friday deals, but new Which? Travel research reveals that most are not the bargain they first appear.
Thousands of British Airways passengers have been delayed by yet another ‘technical glitch’. BA flights have been cancelled or delayed at airports across the world.
Harmful bacteria and less opportunity to wash your hands make flying a significant health risk, according to experts. And, according to a Which? Travel survey, Ryanair is the filthiest flight operator in the UK.