Now most holiday companies are promising Covid-19 flexibility to try and secure future bookings. Here we round up policies from some of the biggest package holiday providers.
If you're still holding onto an airline voucher, we've rounded up whether its validity has been extended and whether you can swap for a refund.
Travellers need to be cautious when choosing a Covid test provider before taking a trip. Most countries currently insist on Covid tests before entry, along with other border control measures....
A BA customer has won a court battle against the airline, after it refused to allow him to change the date of his flight, meaning he had to cancel.
Choose British Airways’ ‘flexible’ ticket, with free destination and date changes, and you could pay almost 17 times as much as you would for a standard ticket.
Airlines slammed by customers for delays over refunds for cancelled flights, with Virgin Atlantic and Ryanair rated worst
The majority of Black Friday flight and holiday deals we looked at last year went down in price within weeks. Despite the pandemic we can expect more claims of major...
The Information Commissioner’s Office has fined British Airways £20m for its 2018 data breach. But victims won't see a penny. Which? is calling for change.
Passengers who've paid for a flight by credit card may be able to get their money back if the airline refuses to refund cancelled flights. However, passengers are not getting consistent advice from banks.
Our investigation exposes hundreds of data security vulnerabilities on the websites of travel firms including Marriott, British Airways and easyJet.