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Will my holiday go ahead or should I cancel?

Will my holiday go ahead or should I cancel?

From quarantine hotels to refunds for postponed bookings and expiring vouchers, find out whether you should cancel or rebook your 2021 holiday.

When can I go on holiday in the UK? Is it safe to book?

When can I go on holiday in the UK? Is it safe to book?

Holiday cottages and self-catering accommodation are slowly reopening, but dates vary across England, Scotland, Wales and Northern Ireland.

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What do I need to know about my airline voucher? Can I get a refund?

What do I need to know about my airline voucher? Can I get a refund?

If you're still holding onto an airline voucher, we've rounded up whether its validity has been extended and whether you can swap for a refund.

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Package holidays: the holiday companies and travel agents with the best flexible policies

Package holidays: the holiday companies and travel agents with the best flexible policies

When travel is possible again, flexible booking policies are the best way to protect yourself against lockdown, travel bans and further disruption – and now, ‘red list’ hotel quarantine.  If...

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Over two million people haven’t received money back for flights they couldn’t take during pandemic

Over two million people haven’t received money back for flights they couldn’t take during pandemic

An estimated 2.3 million people in the UK have not received money back for flights they couldn’t take during the pandemic, according to new research from Which? Travel. Passengers were unable to fly, often for reasons beyond their control. And in some cases it would have been illegal for passengers to board their flight.

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Lastminute.com to face legal action unless it refunds customers 

Lastminute.com to face legal action unless it refunds customers 

After Which? submitted evidence to the CMA showing Lastminute.com had broken its promise to refund package holiday customers by the agreed deadline, the CMA has now told Lastminute.com to pay up or it will take the company to court.

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France, Ireland and Europe travel ban Q&A – tests, refund rights and what to do if abroad

France, Ireland and Europe travel ban Q&A – tests, refund rights and what to do if abroad

Eurostar, Stena Line, British Airways and Ryanair cancel trains, ferries and flights

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Christmas holidays 2020 – is it safe to book a trip abroad or in the UK?

Christmas holidays 2020 – is it safe to book a trip abroad or in the UK?

Your finger may be poised ready to book a festive getaway, but just how wise is it to book a December holiday right now?

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UK travel ban Q&A: what new lockdown rules in England mean for holiday and flight refunds

UK travel ban Q&A: what new lockdown rules in England mean for holiday and flight refunds

The UK government has announced a new lockdown that will ban England residents from travelling abroad. Overnight stays and holidays in the UK and abroad are banned from 5 November to 2 December.

Government confirms financial protection for package holiday ‘refund credit notes’

Government confirms financial protection for package holiday ‘refund credit notes’

Holidaymakers who accept Refund Credit Notes (RCNs) for cancelled packages will get their money back if the travel company later collapses, the government has confirmed. Since the start of the crisis, Which? has been calling for the government to confirm if RCNs are financially guaranteed but this announcement finally removes the risk to customers of accepting a credit note, if they consider that’s the best option for them.

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