What will the government’s Net Zero Strategy mean for you?
The government’s latest green strategy, published on 19 October, is a blueprint to end the UK’s contribution to man-made climate change by 2050. The Net Zero Strategy sets out policies...
Cheap electric heaters for autumn and winter 2021
Which? rounds up the cheap portable radiators you should consider buying to stay warm this autumn and winter, and explains how much you need to spend on a fan heater or convector heater. Plus, how to avoid eye-watering heating bills.
Energy bills set to rise £139 for 15 million people: how to make sure you’re not among them
Energy prices are set to rise for 15 million gas and electricity customers. Find the best gas and electric prices and how to avoid the energy price cap rise.
Not so simple refund for Simplicity Energy customer after it goes bust
Do you have an issue you need put right? Which? is here to help get your consumer problems sorted. Dear Which? I was a Simplicity Energy customer and changed supplier...
Energy customers in credit could be refunded £1.4bn
Energy customers could be refunded £1.4bn under new Ofgem plans to stop people overpaying for gas and electricity. Find out how to get your excess energy credit back.
British gas engineer strikes: what can you do if your boiler breaks down?
Planned British Gas engineer strikes throughout February have left some customers concerned what will happen if their boiler breaks down. The GMB union says new plans from British Gas would...
Green Network Energy and Simplicity Energy stop trading
Green Network Energy and Simplicity Energy have stopped trading. Their 410,000 customers will move to EDF Energy and British Gas Evolve. What you need to know, including if you'll get your money back and what happens to your gas and electricity bills.
Best and worst energy companies for 2021 revealed
Challenger brands Octopus Energy and Pure Planet are once again Which? Recommended Providers for energy this year. And small energy firm Outfox the Market shot to first place in our...
New gas boiler installations banned by mid-2030s
The UK government plans to phase out new installation of gas boilers by mid-2030's. Reducing fossil fuels means big change to the future of home heating. Which? explores what the future of home heating could mean for you.
The energy firms keeping customers on hold for more than 120 rounds of ‘Happy Birthday’
We all know how tedious singing two rounds of ‘Happy Birthday’ can feel when we’re washing our hands for the recommended 20 seconds – so imagine having to wait the...