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BT, EE referred customers to computer scammers

A BT customer loses nearly £300 and an EE customer just avoids losing £700 after call centre employees at both companies refer them to scam operators.

woman frustrated with computer

More than £11 million lost to online shopping fraud last Christmas

More than 15,000 lost £11 million to online shopping scams last Christmas - find out how to avoid the fraudsters, fake reviews and counterfeit products.

Public given increased protection from nuisance calls

Tough new measures are coming into force today to end the blight of nuisance calls. Consumers must be given the choice to 'opt-in' to receive these calls and rogue companies making unsolicited calls related to personal injury claims could now be fined up to £500,000.

One in 10 fall for a tourist scam: check these common scams before you travel

Common tourist scams in Europe, South America, Asia and the rest of the world - Which? shares where they are and how to avoid them. Use our interactive map to check the common tourist scams in the area you're travelling to.

Internet router ‘hack’ scam targets UK homes

Scammers posing as BT, TalkTalk or Sky claim your router has been compromised and then try to extort money or steal personal data.

TSB customers targeted by scams – how to keep safe

Action Fraud is warning of a sharp rise in scam text and emails preying on TSB customers. Here's what to watch out for and how to keep safe.

One in ten over 55s fear they’ve been targeted by a pension scam

Learn how to spot a pension scam and know how to report it.

Concerned people at laptop

Identity fraud hits record high at almost 175,000 cases

With identity fraud numbers on the rise, Which? shares top tips on how to avoid identity fraud and how to report it if you think you're identity has been stolen.

Three million scam letters intercepted in past 18 months – but can you spot a postal scam?

Royal Mail claims it has intercepted three million scam letters after clamping down on fraudsters 18 months ago. The mail delivery service launched new initiatives to ‘keep one step ahead...

Buy-now-pay-later firm Klarna rings changes following fraud reports

Fraudsters have exploited Klarna's payment system used by big brands including Asos, JD Sports and Topshop to order goods in other people’s names.

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