Best bathroom brands
By Liz Ransome-Croker
Article 4 of 11
Discover what Bathstore customers really think of its bathroom suites and bathroom furniture, including ratings for quality, durability and value for money.
We've surveyed more than 3,982 bathroom company customers to find out how Bathstore's bathrooms compare with rival brands, such as B&Q, Plumb Center and Victoria Plum.
We've collated their answers so we can bring you an overall customer score and star ratings for Bathstore's bathroom suites, bathroom furniture and installation service.
Which? members can log in to unlock the table below and to see how Bathstore is rated for the quality of its products, finish, durability, customer service and value for money, as well as its overall customer score and comments from Bathstore bathroom owners.
If you aren't a Which? member, you can join Which? to get instant access to this and reviews across the site.
To see how Bathstore bathrooms compare with other brands, go to our best and worst bathroom brands.
Bathstore bathroom durability
We asked customers about the durability of their bathroom suite and its different components - bath, shower cubicle, sink and toilet.
Bathstore bathroom furniture
Bathroom storage and furniture are key components of any bathroom design, and can make a big difference to how well the bathroom works for you on a day-to-day basis.
That's why we've asked bathroom owners to also rate the bathroom furniture brands they've bought from, in addition to their suite. And not all did well - the top gained a customer score of 84%, while the bottom got 59%.
Log in to see how Bathstore bathroom furniture was rated and visit our page on bathroom furniture to see how it compares with other big-name brands B&Q, Victoria Plum, Plumb Center, Wickes and Ikea, and read our advice on how to buy the best bathroom furniture.
Bathstore bathroom installation
As well as asking people about the bathroom suites they bought from Bathstore, we also asked about their experiences with Bathstore's bathroom fitting service.
Which? members can log in to see how it was rated for a number of areas, including resolving problems, quality and finish of the installation and communication from the installers.
Visit our bathroom installation page to see exactly how the companies we rated - B&Q, Bathstore and Wickes - compared for installation.
Bathstore customer comments
As well as rating the brands, we asked customers to give us more details on their experiences - logging in will reveal their comments.
Click through our picture gallery below to see a range of Bathstore bathrooms across different prices and styles.
Bathstore's bathroom services
Bathstore has everything you might need for your bathroom - suites, flooring, heating and lighting. However, in June 2019 it went into administration and was subsequently bought by Homebase in July 2019.
You can still shop for its suites by style - traditional, contemporary, space-saving, easy bathing, on a budget, boutique etc - or by range. It has a number of different ranges, including one created in collaboration with Elle Decoration magazine. But a lot of what is being sold now is stock clearance.
Bathroom showrooms: You can currently still go in store (although a number of branches are being closed down, so use its online 'store locator' to find one near you), order a printed brochure, or shop directly from its online catalogue.
Homebase is also planning on opening a number of Bathstore concessions within its stores over the next 18 months.
Planning/design service: Free in-store consultation called Home Design Service using its 3D planning software. You'll need to book an appointment and bring along your bathroom measurements. Bathstore can also visit your home to double check your measurements. You can start your planning by using its free online 2D planning tool.
Bathstore sells everything you might need for your new, stylish bathroom
Installation: Optional fitting service called Expert Installation Service at extra cost organised and carried out by Bathstore.
Showers: Bathstore sells a range of power, mixer and electric showers including ones from Aqualisa and Mira. It also sells shower enclosures and components for wet rooms.
We've rated well-known shower brands and tested electric showers to find out how reliable they are and whether they deliver on the manufacturer's claims.
Bathroom furniture: Wide range of bathroom furniture, including bespoke and built-in units, as well as standalone cabinets. These include 'space saving' and 'budget' units.
Bathroom fittings, flooring and tiles: Bathstore has a big range of bathroom fittings, decorative extras and wall and floor tiles.