When you're shopping for expensive items like a TV or washing machine, it pays to buy from a decent retailer who will combine excellent service with a competitive price.
That's why, each year, we survey thousands of Which? members on their experiences shopping with all of the UK's biggest tech retailers, from AO.com and Amazon to Currys PC World and John Lewis.
In the table below, we've got star ratings for product range, value for money, quality, and the delivery and returns process. We've also calculated a customer score for each shop by combining survey respondents' satisfaction with their likelihood to recommend the retailer.
Which? Recommended Providers, which not only score well but also pass our Consumer Rights and Legal experts' rigorous checking of the retailer Ts & Cs, are in red.