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Small energy companies

Small energy companies N-Z

By Sarah Ingrams

Article 3 of 3

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Other energy brands N-Z

Looking for greener electricity, a cheaper price or a more personal service? Find out more about smaller energy companies, listed alphabetically from N-Z.

There are more than 70 energy companies to choose between in England, Scotland and Wales. Yet less than a quarter of us have switched to them and away from the biggest six companies.

If you're considering a new supplier – perhaps a cheap one that has caught your eye – here's an introduction to every small energy supplier in Great Britain to help you decide. Click on a company’s name below to skip to its profile.

Firm not listed here? Check our other energy brands guide for companies we’ve reviewed. If you live in Northern Ireland, find out how Northern Ireland gas and electricity firms match up.

Nabuh Energy 

Sheffield-based Nabuh Energy says it focuses on the latest technology to keep its prices down. It offers fixed deals for customers with prepayment meters or who pay by direct debit and doesn’t charge exit fees.

In October 2018 it bought all of Snowdrop Energy's customers.

National Gas 

Previously known as British Natural Gas, this small supplier is not to be confused with Britain’s biggest supplier, British Gas. It sells only gas and says it aims to make energy more affordable.

Northumbria Energy 

Newcomer Northumbria Energy says it strives to be simple and straightforward and offer a fair and stable price. Customers not satisfied within the first two months of switching won't be charged exit fees to leave, it says.

However, Northumbria currently isn't accepting new customers. It says this is 'for a short period of time'.

Orbit Energy 

Orbit Energy promises customers its best rate whenever they switch. It says it can keep its prices low because of its partnership with one of the world’s largest gas and electricity producers. The company is a joint venture of Australian-based Energy Global Investments and US energy company Genie Energy.

Customers must manage their account online and there are no exit fees if you want to leave.

Our Power 

Our Power stopped trading on 25th January. Energy regulator Ofgem appointed Utilita to supply Our Power's 31,000 customers.

If you are a customer, your gas and electricity will not be cut off. You can continue to top-up your pre-payment meter as usual. You will become a customer of Utilita on 31st January.

Ofgem says Utilita is offering a ‘competitive tariff’ and will honour all credit balances, of both current and former customers.

Utilita will contact you in the coming days. If you want to switch supplier, you will not be charged exit fees. Make sure you compare gas and electricity prices using Which? Switch to find the best deal for you.

Backed by the Scottish government, Our Power was not-for-profit and said it aimed to make energy fairer. Its members are housing associations and local authorities and its customers mainly live in social housing. 

Our Power offered a specific tariff for customers on restricted meters and a 100% renewable electricity tariff. It said pay-as-you-go customers pay the same as those who pay by direct debit.

Outfox the Market 

When it started out, this 100% renewable electricity supplier charged a monthly membership fee (which varied depending on how much gas and electricity you used) on top of which customers then bought electricity at wholesale prices. However, it has since scrapped the monthly fee and replaced it with a daily standing charge, like other suppliers. It also raised prices several times in 2018.

When we included Outfox the Market in our energy company call waiting times investigation, we found it was quick to respond both on live chat and on the phone. It took under a minute to answer calls to its customer services and responded on live chat in just 16 seconds on average.

People’s Energy 

Based in East Lothian, People’s Energy launched in August 2017, after raising over £500,000 through crowdfunding. Those who pledged money towards it will be rewarded in 'free energy'. People's Energy says that the rewards will be given out once it reaches 20,000 customers (expected to be spring 2019) but hasn't decided how it will do this yet.

People's Energy also promises to give 75% of its profits back to customers and reward loyal customers with free shares in the company. It doesn't yet know when it will give customers shares but says its 'intention is to begin returning your share to you by 2020'. It says this will be as an annual rebate, either as a deduction from your bill or a credit on your account (it hasn't decided yet).

Peterborough Energy 

Peterborough Energy is the brand name of a partnership between Peterborough City Council and Ovo Energy

The firm offers three tariffs, which are only available to residents in the Peterborough region: a variable tariff, a fixed deal and a tariff for pre-payment customers.

Peterborough Energy is owned by Peterborough City Council, and managed and administrated with the help of Ovo Energy.

From 1 April, prices will increase by 10%, adding around £112 per year to the average customer’s bill. This is because Ovo, which supplies Peterborough Energy's customers with gas and electricity is raising its prices.

Powershop 

This New Zealand and Australia-based electricity firm launched in the UK in 2017. Besides standard tariffs, and a tariff designed for electric vehicle owners, Powershop sells ‘powerpacks,’ which let you buy a set amount of power upfront to suit your budget. It says this means you won’t receive 'scary' electricity bills again. It now also sells gas.

Pure Planet 

100% renewable energy supplier Pure Planet says it sells energy to customers at the same price it pays for it on the wholesale market. It charges a £8 monthly fee per fuel, or £16 for both fuels, to cover its costs. It also says it will collect a smaller direct debit in summer than winter to match customers’ energy use.

You’ll need to manage your account via its app or online account as it doesn't send paper bills of offer customers service by phone.

Qwest Energy 

Qwest Energy is a partnership between Engie and Cheshire West and Chester Council to supply people who live in the area. It launched in autumn 2018 and plans to lower bills for customers. For every new customer, Qwest says it will contribute to a fund to invest in local projects including reducing fuel poverty.

Ram Energy 

Derby City Council set up Ram Energy to supply the people of Derby and the Midlands. It says the aim is to provide cheaper tariffs and make it easy to switch.

Ram Energy is a partnership with Robin Hood Energy and is not-for-profit.

Don't put up with high energy bills and poor customer service. Use Which? Switch to find the cheapest gas and electricity.

Scottish Hydro 

Scottish Hydro is a trading name of SSE. It was formed in 1989 as a public electricity supplier that covered the north of Scotland, and it merged with Southern Electric in 1998 to create SSE.

You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.

Southend Energy 

Residents in the Southend-on-Sea region can sign up to Southend Energy, a partnership between Southend-on-Sea Borough Council and Ovo Energy

Southend Energy is owned by Southend-on-Sea Borough Council, and managed and administrated with the help of Ovo Energy.

It offers a choice of three tariffs: fixed, variable and prepayment. It pays 3% interest on credit balances.

From 1 April, prices will increase by 10%, adding around £112 per year to the average customer’s bill. This is because Ovo, which supplies Southend Energy’s gas and electricity is raising its prices.

Southern Electric 

Southern Electric is a trading name of SSE. This energy giant was formed when Southern Electric merged with Scottish Hydro in 1998.

You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.

Swalec 

Swalec is the trading name used by SSE to supply gas and electricity in Wales. It was formerly known as South Wales Electric Company and began to supply gas in 1997, after the deregulation of the UK’s gas markets. SSE bought the company in 2000.

You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.

Symbio Energy 

An electricity-only supplier, Symbio Energy claims to offer low prices thanks to its investment in IT systems. It says it aims to ‘emulate the growth in low cost airlines by concentrating on technology, increasing efficiency and minimising waste costs’.

It started operating in 2019 and is based in Watford.

Toto Energy 

Toto Energy says it buys gas and electricity at wholesale cost and works with local co-operatives to provide cheaper energy to its customers.

It is installing smart meters and its cheapest tariff is available only to those who have one. Based in Brighton, all of its customer communications are paperless.

In July 2019, Toto Energy announced that it had acquired the 'bulk' of Solarplicity's retail arm. Many energy customers will be transferred to Toto between 2nd and 9th August. It will contact customers to tell them that they're switching and when. Your tariff and balance will remain the same. 

Find out more about Solarplicity customers moving to Toto Energy.

But back in April 2018, Toto transferred thousands of its customers with prepayment meters to Utilita

Then, in July, it begun working with regulator Ofgem to improve its customer service which it said had ‘fallen short of the service standards you expect’. In August, Toto announced that it had increased the size of its customer care team and its average call waiting time was less than five minutes in July. Jim Butler Toto CEO said: ‘We have met this target and will make further improvements’.

Toto announced that it will increase prices by 10% from 1 April, adding £117 to the bills of customers on its standard tariff (called Plain and Simple) per year on average.

If you want to switch, following our simple guide to energy switching.

Utility Point 

Dorset-based energy firm Utility Point joined the market in 2018. It states it’s focused on providing honest quality of service to customers and its ‘Utility Point Rewards’ give customers discounts at some shops and restaurants.

White Rose Energy 

Launched in September 2016, White Rose Energy is a not-for-profit energy provider for people living in Yorkshire. Set up by Leeds City Council and Robin Hood Energy, it claims to offer competitive tariffs year-round and fairer prices to pre-payment customers.

White Rose Energy is offering smart pay-as-you-go meters to customers with existing prepayment meters. 

Yorkshire Energy 

This Leeds-based supplier launched in May 2018. It offers one 12-month fixed tariff which is available in all regions of the UK. It says it wants to be one of the best but not one of the biggest energy suppliers.

Your Energy Sussex 

Sussex Councils own this not-for-profit energy firm, backed by Robin Hood Energy. It claims to offer competitive energy prices to local residents and uses profits to help local people who struggle to pay their bills. 

It also supports local projects to install solar panels on homes.

Zebra Power 

Zebra Power is a British–owned energy firm launched in spring 2017. It says it aims to offer competitive prices and exceptional customer service and offers a fixed and variable tariff.

Zog Energy 

Only providing gas, Zog Energy offers five tariffs, each of which has a different standing charge and unit rate. Some of them have exit fees, of up to £30.

Want to save money on your energy bills? Use our independent switching site, Which? Switch, to find the cheapest energy deal.

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