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Small energy companies

Small energy companies N-Z

By Sarah Ingrams

Article 3 of 3

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Other energy brands N-Z

Looking for greener electricity, a cheaper price or a more personal service? Find out more about smaller energy companies, listed alphabetically from N-Z.

There are more than 70 energy companies to choose between in England, Scotland and Wales. Yet less than 20% of us have switched to them and away from the biggest six companies.

If you're considering a new supplier – perhaps a cheap one that has caught your eye – here's an introduction to every small energy supplier in Great Britain to help you decide. Click on a company’s name below to skip to its profile.

Firm not listed here? Check our other energy brands guide for companies we’ve reviewed. If you live in Northern Ireland, find out how Northern Ireland gas and electricity firms match up.

Nabuh Energy 

Sheffield-based Nabuh Energy says it focuses on the latest technology to keep its prices down.  It offers fixed deals for customers with prepayment meters or who pay by direct debit.

In October 2018 it bought all of Snowdrop Energy's customers.

National Gas 

Previously known as British Natural Gas, this small supplier is not to be confused with Britain’s biggest supplier, British Gas. It sold only gas but had its license revoked by Ofgem in July 2018 after it was unable to pay its debts.

One Select 

One Select stopped trading on 10th December 2018. Its 36,000 customers will be moved to Together Energy on 14th December, after Ofgem chose it as the supplier of last resort.

If you're a customer, your gas and electricity supply won't be affected. Take a meter reading and wait until Together Energy contacts you. You'll be put onto a 'competitive tariff', Ofgem said, and your credit balance will be honoured (even if you've switched away). 

When Together Energy contacts you, you should ask to be put onto its cheapest deal, or compare prices and switch to another supplier. You won't be charged an exit fee.

Know your rights if your energy supplier goes bust.

One Select offered just one fixed tariff, which it said was based on the wholesale energy price plus an administration fee. It only supplied customers in England and Wales, and said it aimed to make sure they were aware of their energy consumption to put them in control.

Orbit Energy 

Newcomer Orbit Energy promises customers its best rate whenever they switch. It says it can keep its prices low because of its partnership with one of the world’s largest gas and electricity producers. The company is a joint venture of Australian-based Energy Global Investments and US energy company Genie Energy.

Our Power 

Backed by the Scottish government, Our Power is not-for-profit and says it aims to main energy fairer. Its members are housing associations and local authorities and its customers mainly live in social housing. 

Our Power currently offers only one tariff, which costs the same regardless of how you pay, but plans to launch more in the coming months.

Outfox the Market 

When it started out, this 100% renewable electricity supplier charged a monthly membership fee (which varies depending on your usage) on top of which customers then bought electricity at wholesale prices. However it has since scrapped the monthly fee and replaced it with a daily standing charge, like other suppliers. It also raised prices several times in 2018.

When we included Outfox the Market in our energy company call waiting times investigation, we found it was quick to respond both on live chat and on the phone. It took under a minute to answer calls to its customer services and responded on live chat in just 16 seconds on average.

People’s Energy 

Based in East Lothian, People’s Energy launched in August 2017, after raising over £500,000 through crowdfunding. Those who pledged money towards it will be rewarded in 'free energy'. People's Energy says that the rewards will be given out once it reaches 20,000 customers (expected to be spring 2019) but hasn't decided how it will do this yet.

People's Energy also promises to give 75% of its profits back to customers and reward loyal customers with free shares in the company. It doesn't yet know when it'll give customers shares but says its 'intention is to begin returning your share to you by 2020'. It says this will be as an annual rebate, either as a deduction from your bill or a credit on your account (it hasn't decided yet).

Peterborough Energy 

Peterborough Energy is the brand name of a partnership between Peterborough City Council and Ovo Energy

The firm offers three tariffs, which are only available to residents in the Peterborough region: a variable tariff, a fixed deal and a tariff for pre-payment customers.

Peterborough Energy is owned by Peterborough City Council, and managed and administrated with the help of Ovo Energy.

Powershop 

This New Zealand and Australia-based electricity firm launched in the UK in 2017. Besides standard tariffs, Powershop sells ‘powerpacks,’ which let you buy a set amount of power upfront to suit your budget. It says this means you won’t receive 'scary' electricity bills again. It now also sells gas.

Pure Planet 

100% renewable energy supplier Pure Planet is a new firm selling energy to customers at the same price it pays for it on the wholesale market. It charges a £10 monthly fee, per fuel, to cover its costs. It also says it’ll collect a smaller direct debit in summer than winter to match customers’ energy use.

Qwest Energy 

Qwest Energy is a partnership between Engie and Cheshire West and Chester Council to supply people who live in the area. It launched in autumn 2018 and plans to lower bills for customers. For every new customer, Qwest says it will contribute to a fund to invest in local projects including reducing fuel poverty.

Ram Energy 

Derby City Council set up Ram Energy to supply the people of Derby and the Midlands. It says the aim is to provide cheaper tariffs and make it easy to switch.

Ram Energy is a partnership with Robin Hood Energy and is not-for-profit.

Don't put up with high energy bills and poor customer service. Use Which? Switch to find the cheapest gas and electricity.

Scottish Hydro 

Scottish Hydro is a trading name of SSE. It was formed in 1989 as a public electricity supplier that covered the north of Scotland, and it merged with Southern Electric in 1998 to create SSE.

You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.

Snowdrop Energy 

Update October 2018: On 2 November, all Snowdrop Energy customers were moved to Nabuh Energy. Snowdrop Energy said that 'continued increased in wholesale market prices' had put pressure on its business so it had 'taken the decision to [...] transfer all of our supply contracts over to Nabuh Energy'.

If you're a customer, you'll be switched, and your direct debit will be transferred, automatically. Your tariff and direct debit payments won't change and any credit you have  built up will be honoured by Nabuh Energy. 

If you want to switch suppliers, wait until you have received an email from Nabuh Energy. Then you can switch without paying exit fees.

Snowdrop Energy said it matched customers’ electricity use with 100% renewable power from solar, wind and hydro. It said it was ‘creating smart technology to harness the full potential of smart meters’.

Solarplicity 

Formerly LoCO2, Solarplicity offers 100% renewable electricity, generated from anaerobic digestion, hydropower, wind and solar.

Its tariffs have no standing charge, so you pay only for the energy you use. It says it aims to charge customers a fair price for energy.

It was fast to answer the phone and to respond to emails in our snapshot undercover investigation into energy companies' waiting times in 2018. 

Southend Energy 

Residents in the Southend-on-Sea region can sign up to Southend Energy, a partnership between Southend-on-Sea Borough Council and Ovo Energy

Southend Energy is owned by Southend-on-Sea Borough Council, and managed and administrated with the help of Ovo Energy.

It offers a choice of just two tariffs: fixed and variable.

Southern Electric 

Southern Electric is now a trading name of SSE. This energy giant was formed when Southern Electric merged with Scottish Hydro in 1998.

You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.

Swalec 

Swalec is the trading name used by SSE to supply gas and electricity in Wales. It was formerly known as South Wales Electric Company and began to supply gas in 1997, after the deregulation of the UK’s gas markets. SSE bought the company in 2000.

You can find out more about SSE and what its customers think of it in our full SSE review, which includes a customer satisfaction score and information about energy prices.

Together Energy 

Together Energy joined the energy market in autumn 2016. Based in Dunbartonshire, it initially only served customers in Scotland but started supplying in England and Wales also in spring 2017. Together Energy aims to become the most trusted energy supplier in the UK and says it aims to resolve customer queries within eight hours.

In our 2018 snapshot energy company investigation into call waiting times, Together Energy was quick to answer the phone. It was one of just six firms to pick up the phone in less than one minute on average. It wasn't so quick to respond to emails, however, taking more than six days on average.

In December 2018, Ofgem appointed Together Energy to take on the 36,000 customers of failed supplier One Select.

Tonik Energy 

Based in Birmingham, Tonik Energy offers only 100% renewable electricity tariffs. It counts its customers as part of its ‘positive energy club’, giving them information on their energy usage and how to save.

Tonik Energy’s tariffs have no exit fees and it pays 3% interest on credit balances. Its Life Energy variable tariff will cost £34 more per year on average after it raised its prices by 6% on 23 August 2018.

It was reasonably fast to respond to both phone calls and emails in our undercover investigation into energy companies waiting times in 2018.

Toto Energy 

Launched in 2017, Toto Energy says it buys gas and electricity at wholesale cost and works with local co-operatives to provide cheaper energy to its customers.

It is installing smart meters and its cheapest tariff is available only to those who have one. Based in Brighton, all of its customer communications are paperless.

In April 2018, Toto transferred thousands of its customers with prepayment meters to Utilita

Then, in July, it begun working with regulator Ofgem to improve its customer service which it said had ‘fallen short of the service standards you expect’. It blamed issues on moving its staff into new offices and pledged to reduce its call waiting times to under five minutes.

In August, Toto announced that it had increased the size of its customer care team and its average call waiting time was less than five minutes in July. Jim Butler Toto CEO said: ‘We have met this target and will make further improvements’.

If you want to switch, following our simple guide to energy switching.

Usio Energy Supply 

Usio Energy Supply customers were transferred to First Utility on 19 October 2018, after Usio Energy Supply stopped trading earlier in the month. Read our First Utility review to see what its customers think of it.

If, prior to the change to First Utility, you were in credit to Usio Energy Supply, your balance will be honoured by First Utility and used to pay for future energy use. If you had switched away from Usio Energy, First Utility will contact you if you are due a refund.

First Utility were due to contact new customers in the days following the announcement and again in a few weeks once accounts were fully set up. If you want to change tariff or supplier, wait until First Utility has contacted you. Then you can ask it to put you on its cheapest deal or compare gas and electricity prices. You will not be charged exit fees if you want to switch.

Launched in autumn 2017, Usio said it bought energy in 30 minute intervals to match customers’ lifestyles and energy usage. It said this would save its customers money. Customers had to have smart meters installed.

Utility Point 

Dorset-based energy firm Utility Point joined the market in 2018. It states it’s focused on providing honest quality of service to customers and says it enters customers into monthly prize draws.

White Rose Energy 

Launched in September 2016, White Rose Energy is a not-for-profit energy provider for people living in Yorkshire. Set up by Leeds City Council and Robin Hood Energy, it claims to offer competitive tariffs year-round and fairer prices to pre-payment customers.

White Rose Energy is offering smart pay-as-you-go meters to customers with existing prepayment meters. 

Yorkshire Energy 

This Leeds-based supplier launched in May 2018. It offers one 12-month fixed tariff which is available in all regions of the UK. It says it wants to be one of the best but not one of the biggest energy suppliers.

Your Energy Sussex 

Sussex Councils own this not-for-profit energy firm, backed by Robin Hood Energy. It claims to offer competitive energy prices to local residents and uses profits to help local people who struggle to pay their bills. 

Zebra Power 

Zebra Power is a British–owned energy firm launched in spring 2017. It says it aims to offer competitive prices and exceptional customer service and offers a fixed and variable tariff.

Zog Energy 

Only providing gas, Zog Energy offers four gas tariffs, each of which has a different standing charge and unit rate.

Zog's fixed gas tariffs are very competitive and it was in the top five cheapest gas-only tariffs in February 2016, although it has an exit fee of £25.

Want to save money on your energy bills? Use our independent switching site, Which? Switch, to find the cheapest energy deal.

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