Quad Blade Chopper CH580
Broken attachments, cracked bowls and a complete loss of power are the most common food processor problems according to our survey of 1,677 food processor owners in the UK.
Knowing which brands develop the most faults and how long a model can be expected to last is vital when you're buying a new kitchen appliance. That's why each year we ask hundreds of Which? Connect Panel members to tell us whether they're pleased with their food processor, or if they've experienced problems.
Our survey data takes into account the reported fault rates of currently owned products, aged seven years old or less, and when the problems occurred.
We've got data on the biggest food processor brands – Bosch, Braun, Cuisinart, Kenwood, KitchenAid, Magimix, Ninja and Sage – so we can tell you which brand to choose, and which brands to avoid.
The table below summarises this year’s results. Brands are ranked by their customer score, which relates to whether customers would recommend the brand to a friend.
Average test score
As the chart below reveals, there is a clear difference between the brand with the highest (81%) and lowest (74%) customer satisfaction score. There are also big gaps between average test scores and the proportion of faulty models.
|Average test score||80%||65%|
The average food processor will last 26 years. This is based on the experiences of Which? Connect Panel members who told us how long they kept their previous appliance before replacing it due to a fault.
Below we reveal how long three of the most popular food processor brands last.
We've pulled together our survey data and independent test results, as well as some insight from our food processor experts, to give you an in-depth look at each brand.
While the average food processor lasts 26 years, our survey reveals recurring faults that can cause food processors to stop working sooner than expected.
According to Which? Connect Panel members, the three most common faults that led to them replacing their food processor were:
Broken attachments account for more than a quarter of food processor faults. However, you don't always need to get rid of your food processor if an attachment snaps. Instead, it's worth checking with the manufacturer or searching online to see if you can buy a spare part. Not only will this save you the cost of an entire new model – it's more sustainable too.
Likewise, it's worth checking whether you can find a replacement mixing bowl if yours cracks. Mixing bowls are harder to source than attachments, but we've seen spares for brands such as Kenwood available online for around £15.
Unfortunately, this fault isn't so easy to fix. A complete loss of power could be caused by a burnt-out motor. To avoid overheating the motor, make sure you don't use your food processor for longer than recommended in the instructions manual – which is usually about a minute at a time.
We have a wealth of information of Britain's favourite food processor brands.
Each year, we ask Which? Connect Panel members to tell us about their household appliances, from how likely they'd be to recommend a brand to a friend, to how long a product lasted before it needed to be replaced.
This year, more than 12,000 survey participants told us about almost 40,000 products, including 1,677 food processors.
Our survey results, combined with our independent testing data, mean we can give you an unrivalled insight into which food processor brand you should buy.
Know which food processor brand you want? Use the links below to go straight to our reviews and find your ideal model.