Before signing up for a new phone deal, read our review of Utility Warehouse to see how it did in our regular mobile phone satisfaction survey.
In our latest survey we spoke to more than 3,900 real customers from 13 of the biggest phone providers, including EE, O2, Vodafone and Three. They told us exactly what they thought of their phone company, from the customer service on offer to the value for money they get.
In this in-depth review of Utility Warehouse mobile, we'll:
Utility Warehouse customer satisfaction survey results
Ease of contacting
Value for money
Utility Warehouse uses the EE network. Utility Warehouse is a virtual provider, which means it uses another provider's infrastructure – in this case EE's. It offers 3G and 4G coverage.
To check coverage where you live, use our free interactive . Simply enter your postcode into the map and it will tell you how good EE's signal is in your area, as well as comparing it with the other providers.
Self-styled as the biggest mobile provider you've never heard of, Utility Warehouse offers mobile phone contracts and Sim-only deals alongside energy and broadband packages.
Customers can save even more by using Utility Warehouse's cashback card (valid at more than 40 retailers).
Utility Warehouse only has two deals:
Utility Warehouse also has bundles for the Unlimited Sim where you can add three extra Unlimited sims for your family at £10 per month extra per Sim, meaning you can spend £50 per month on four unlimited sims, saving £30 per month.
Utility Warehouse doesn't have its own stores.
Which? is independent – we work for you, the consumer, so you can be sure that our recommendations are only influenced by our test and survey results. We're not influenced by third parties and we don't accept freebies from product manufacturers or retailers. We buy all the products that we test ourselves, so our advice helps you to make the right choice first time and avoid costly mistakes.