Best and worst car breakdown cover providers 2025

Choosing the right car breakdown cover is a crucial decision that can make a huge difference when you're stranded on the roadside. The top providers are known for their fast response times, typically arriving in under an hour, and their ability to fix your car on the spot.

However, a poor service can leave you waiting for hours and might not have the right tools or expertise to get you back on the road, potentially causing major stress and disruption.

Our ratings are based on a survey of more than 12,000 people, including Which? members and the general public, who called out a breakdown service in the past year. These real-life experiences ensure that our findings are trustworthy and reflect the actual experiences of customers.

Our tables reveal how the companies stack up against each other. You'll see that the best providers aren't necessarily the household names in the sector.

Save on breakdown cover: read our top tips on how to haggle and other ways to keep costs down

Best third-party breakdown cover

In the table below, we show the latest results from our most recent car breakdown customer satisfaction survey. We’ve listed the third-party brands (i.e. specialist breakdown providers) in order from highest to lowest overall score. This score is derived by combining customer scores with wait times and the outcome of the callout, as well as its value-for-money ratings.

Click the brand links in the table to visit the respective provider's website, or scroll down for links to our full reviews.

To unlock our results and reveal our full analysis, you can join Which?. Alternatively, log in to see our results.

Third-party breakdown cover reviews 

For more detailed information on selected providers, check out our full reviews:

• AA breakdown cover review
• Autonational Rescue breakdown cover review
• Aviva breakdown cover review
• Axa Assistance breakdown cover review
• Green Flag breakdown cover review
• RAC breakdown cover review
• Start Rescue breakdown cover review

Get your free Cars newsletter

The latest car news, deals, advice and more – every month.

Sign up now

Best car manufacturer breakdown cover

Most manufacturers include breakdown cover as standard under names such as Skoda Roadside Assistance and Ford Assist, but they’re usually outsourced to third-party providers such as the AA and RAC. This cover is usually included when you purchase a brand new car, with the length depending on manufacturer (Audi and BMW provide three years as standard).

Our table shows which manufacturer’s cover performed best in our customer survey and displays its score for wait times, customer satisfaction, value for money and the outcome of the callouts. 

To unlock our results and reveal our full analysis, join Which?. Alternatively, log in to see our results.

How much does car breakdown cover cost?

Most providers offer a range of options, each with different levels of cover. The cheapest policies start from as little as £15 per year, while the most expensive can be well over £100.

Check out the different levels of cover below, then head to our individual breakdown provider reviews for full pricing details.

What level of breakdown cover do you need?

There are four main types of breakdown cover, listed below in typical price order (lowest to highest).

1. Roadside assistance

• The most basic form of breakdown cover

A breakdown van will come out to you and will either fix your car at your breakdown location or tow you to the nearest garage. Most policies have a recovery limit (the maximum towing distance) of 10-20 miles from the scene of the breakdown.

2. Home assist

•  Extends basic roadside assistance to cover you at home

While it might be tempting to save money upfront by just getting basic cover, you could have to pay out large sums of money if you break down on your driveway.

If you choose to upgrade your cover from basic to include home assist (also known as 'home start'), it will take 24 hours for any policy to come into effect with most providers. If you've already broken down at home without cover, many providers will still help, but they will likely charge a hefty surcharge on top of your policy fee.

3. National recovery

• Will tow you to any destination in the UK

You and your passengers will get towed to your chosen destination anywhere in the UK (usually including your home if you wish) or the nearest garage to your destination. If you only have roadside assistance, you'll be towed to a local garage. 

4. European cover

• Breakdown cover both in the UK and Europe

If you're travelling on the continent and your car breaks down, you will be covered for most scenarios, as European cover is often very comprehensive. If you don't already have this cover, most UK providers won't be able to offer you any assistance once you're abroad, so make sure you take out European cover before you leave the UK. 

If you don't have European cover and break down abroad, you'll be left to organise assistance yourself from a local recovery service and be stuck with towing and repair charges.

Most providers offer annual and single-trip cover. Most offer around 90 days of travel cover in Europe as part of their annual policies, but be sure to check this and whether the country you're travelling to is listed as a covered destination.

Compare car insurance deals

Check Which? insurance ratings and compare deals using the service provided by Confused.com

Get a quote

What makes a Which? Recommended Provider for breakdown cover?

To become a Which? Recommended Provider (WRP) for breakdown cover, providers must:

• have a customer score of at least 70% 
• score at least three stars in all areas rated in our customer satisfaction survey.

The best-performing providers that meet the above criteria were then deemed Which? Recommended Providers. 

We rank breakdown providers by their overall score. The overall score is made up of:

• 50% - customer score
• 25% - waiting time
• 15% - outcome of the callout
• 10% - value for money

All ratings are based on the survey responses of more than 12,000 customers who experienced a breakdown in the 12 months prior to our survey.

The customer score reflects how satisfied customers say they are with their provider and how likely they would be to recommend it. Providers must have a minimum sample size of 30 to be given a customer score.

Drive smarter and cut costs using our expert advice. Get our Cars newsletter – it's free, monthly