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Best stairlift brands

Handicare stairlifts review

By Joanna Pearl

Article 3 of 6

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Learn how Handicare stairlifts, which include those branded as Companion and Minivator, and stairlifts sold by companies including Age UK and Companion, compare with those from Stannah and Acorn.

We asked people who had bought a Handicare stairlift to tell us what they thought of it, so that you can decide whether it's the right stairlift brand for you or your loved one.

The table below reveals how Handicare stairlifts scored for quality, value for money, reliability and more – as well as the average price of a Handicare stairlift.

Customers also rated the best place to buy a Handicare brand stairlift.

Log in to view the ratings in the table below. If you're not yet a Which? member, join Which? to unlock the results and access all of our expert reviews.

Handicare stairlifts (including Companion and Minivator) ratings
Customer score Subscriber only content
Reliability of the stairlift Subscriber only content
Usability Subscriber only content
Comfort Subscriber only content
Safety Subscriber only content
Quality Subscriber only content
Batteries Subscriber only content
Value for money Subscriber only content
Average price of a new Handicare stairlift Subscriber only content
Average price of a second-hand Handicare stairlift Subscriber only content
Table notes: Customer score combines overall satisfaction and likelihood to recommend. Sample size – 176. Includes stairlifts from Companion and Minivator, and sold through Age UK. Survey conducted in July 2018

Get the inside track on Handicare stairlifts

By logging in or joining Which?, you can access the Which? scores and ratings in the table above, as well as all the following information on this page, including:

  • how much Handicare stairlifts typically cost, including the average and the range of prices its customers paid
  • ongoing costs and maintenance for Handicare stairlifts, such as servicing prices, repair costs and servicing contracts
  • stairlift warranty information and aftercare packages
  • whether it's worth haggling over the quoted price of a Handicare stairlift
  • whether you're likely to get pressure-selling from companies selling Handicare

Which? stairlift satisfaction survey

We surveyed 888 Which? members and members of the public who have bought, rented or been given a stairlift, either for themselves or for a relative, to find out which manufacturers you can trust.

As well as asking about what the stairlifts are like, from ease of use to reliability, we also wanted to know what the retailer was like to deal with. So we asked our respondents about the buying process, too.

We also asked which brand was more likely to be flexible on price and whether any engaged in pressure-selling tactics.

In addition to Handicare, see how other popular brands such as Stannah Stairlifts and Acorn, and smaller brands such as Thyssenkrup (Thyssen), MediTek and Bespoke Stairlifts performed in our survey.

And if you're considering getting a stairlift provided by the council, you can see what our respondents thought of that process, too.