My broadband provider has raised its prices, do I have to pay?
Thanks to the thousands of supporters who backed our Fixed Means Fixed campaign, it is now possible for you to cancel your contract if the price is raised.
We wanted advertising watchdogs to pull the plug on confusing broadband ads that promise speeds most of their customers will never get. We think that when you’re not getting the service you’re paying for, you should be compensated. With the support of over 120,000 campaign supporters, we convinced the regulator to introduce automatic compensation for poor broadband service and the advertising watchdog to crackdown on misleading speed ads.
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