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Broadband service problems

Whether checking emails, ordering groceries online or streaming Netflix, the last thing you want is a poor broadband service. From interrupted service to slow connections, make sure you get the best broadband.

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Join our campaign
& help us reach 150,000 signatures

We wanted advertising watchdogs to pull the plug on confusing broadband ads that promise speeds most of their customers will never get. We think that when you’re not getting the service you’re paying for, you should be compensated. With the support of over 120,000 campaign supporters, we convinced the regulator to introduce automatic compensation for poor broadband service and the advertising watchdog to crackdown on misleading speed ads.

Find out more about Broadband speed on Which? Campaigns

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