Training and leisure courses
If you've booked a course outside of work to learn a new subject or have fun meeting new people, you have rights if something goes wrong.
Answers to your problems
I want to cancel a course I booked online, what are my rights?
If you booked a course online and can no longer attend, you've changed your mind or it isn't what you expected, you have rights to cancel.
Can I cancel an online order?
Often consumers and retailers are confused about when and if you’re legally allowed to cancel an online order. Here's the lowdown...
Consumer Contracts Regulations
The Consumer Contracts Regulations give you rights and protection when buying products and services online.