Co-op Insurance travel insurance review
The Co-op Group was first established in 1844, and has since branched out into a range of different services, including several personal finance products.
Co-op Travel Insurance is arranged and administered by Insure & Go Insurance Services Ltd. This insurance is underwritten by MAPFRE Asistencia Compañía Internacional de Seguros y Reaseguros.
What you need to know about Co-op Insurance's travel insurance:
- Cancellation and curtailment limit of £5,000
- Baggage and belongings limit of £3,000
- Single item limit of £300.
Which? members can login to see the results of our analysis. If you’re not already a member, you can sign up to a one month trial for Which? Money for just £1 to access this review and enjoy the benefits of a Which? membership.
Co-op travel insurance policy: is it good or bad?
We've scrutinised around 200 travel insurance policies, combining our analysis with feedback from 4,528 members of the general public.
Each policy is rated to produce a Which? policy score as well as a customer score.
Table last updated in November 2018. Next update in May 2019.
| Policy element | Details | Rating | Area covered |
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| Medical expenses cover limit (£) |
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| Cancellation/curtailment limit (£) |
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| Travel delay - 12 hours limit (£) |
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| Travel delay - maximum limit (£) |
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| Baggage & belongings limit (£) |
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| Money including cash limit (£) |
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| Cash limit (£) |
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How we calculate customer and policy scores
We calculated the customer scores using a combination of overall customer satisfaction and the likelihood of recommending the provider to a friend.
We calculated the policy scores by rating the most important elements of the policy, including medical expenses cover limit, cancellation/curtailment limit, travel delay limit, baggage and belongings limit and money limit.
The total score combines both the customer score and policy score.
To qualify as a Which? Recommended Provider, an insurer must:
- Be regulated by the Financial Conduct Authority.
- Be available to the general public.
- Have received 30 or more responses in our customer survey.
- Have received an average or above average policy score (see table for current average score) and a customer score of 70% or above.
