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Holidaysafe travel insurance review

Two strong performers from Holidaysafe
Dean SobersSenior researcher & writer

Dean is an award-winning personal finance writer who’s spent over 15 years helping consumers navigate the tangled and fascinating world of insurance.

Blue and orange logo featuring the text "Holidaysafe" on top and "TRAVEL INSURANCE" below in a bold font.

We've rated four Holidaysafe policies that are available for single or annual trip cover.  

There are four levels of cover: Standard, Premier, Premier Plus and Platinum.

Holidaysafe travel insurance is underwritten by Collinson Insurance.

Please note that this article is for information purposes only and doesn't constitute advice. Please refer to the particular T&Cs of an insurer before committing to any financial products.

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Does Holidaysafe offer the best travel insurance?

Holidaysafe

Holidaysafe earned two Best Buys, with its Platinum cover in the top fifth of policies we rated 

  • 74 years old is the maximum age for new customers buying annual policies. For single-trip cover, the age limit is 115.
  • 45 days is the maximum trip length on annual Platinum and Premier Plus policies, but this can be extended on Platinum. With Standard and Premier, the annual limit is 31 days.  
  • 31-94 days is the maximum single trip length on Holidaysafe policies, varying by the customer's age.

Best policy's score

70%

Policies

  • best buy
    Platinum70%
  • best buy
    Premier Plus65%
  • Premier63%
  • Standard58%
11

of 48 travel insurers' highest-scoring policies

See our full list of the best travel insurance.

What does Holidaysafe travel insurance cover?

Platinum travel insurance

Medical expenses£10 million
Dental treatment£10 million
Cancellation£7,500
Travel abandonment£7,500
Natural disaster coverOptional extra
Cancellation / curtailment: illness, injury or death of person policyholder staying withYes/Yes
Bankruptcy of holiday supplierNot covered0 out of 5
Bankruptcy of airlineNot covered0 out of 5
Travel delay£500
Missed departure: outgoing, returning, connectingYes/Yes/Yes
Baggage/personal belongings£5,000
Personal liability£2 million

Table last updated in May 2026. Next update in May 2027. We recommend checking policies before buying. See how we analyse travel insurance.

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'Go for Holidaysafe's high-end policies'

Dean Sobers, Which? travel insurance expert, says:

The Platinum policy sat in the upper fifth of 163 policies rated, with a score of 70%.

Highlights included no excesses for claims. The policy also has a £5,000 limit on baggage cover - with gadgets cover at £3,000. Importantly, though, you can only claim up to £500 per individual item.

The Platinum policy covers costs related to missed departures up to £1,500. Premier and Premier Plus cover these up to £1,000. You can claim for delays due to strike action or your car breaking down, but you'll need to purchase the Large Scale Events add-on for protection against other causes such as civil unrest or volcanic ash. 

Maximum trip length

For annual travel insurance, the Platinum and Premier Plus policies have a maximum trip length of 45 days, but with Platinum this can be extended to 60 by contacting Holidaysafe.

Standard and Premier policies have a maximum trip length of 31 days for annual policies. 

Single-trip policies have maximum trip lengths dependent on age. It's 94 days if you're up to 65 years old, 45 days between 66 and 79 years old, and 31 days if you're 80 or over.

Well-rounded cancellation cover

All four policies cover any pre-paid transport, activities and accommodation if you need to cancel or cut your trip short. Limits on cancellation costs range between £1,500 and £7,500. 

If you want to make sure you're covered against having to cancel your trip because of warnings against travel from the Foreign, Commonwealth and Development Office (FCDO) advice, you'll need to buy an add-on.

Premier and Standard policies

Premier Plus earned a highly respectable 65% score (placing it in the top 40% of policies reviewed), with Premier scoring 63% - just above the average score of 62%. 

Standard scored 58% overall, placing it in the bottom half of our table.

Unlike the Platinum policy, Premier, Premier Plus and Standard have excesses ranging from £40 to £100.

Holidaysafe offers cover for additional hospital-related costs during treatment abroad; however, the Standard policy has a daily limit of £20 and a total limit of £400 compared with the other three policies, which have a daily limit of £50 and a total of £1,000. 

Is Holidaysafe good if you have a medical condition?

If you have a pre-existing medical condition, you'll need to declare it when you buy your cover, which may result in a higher premium.

The medical screening process is overseen by a company called Protectif.

Holidaysafe isn't a specialist provider for customers with pre-existing medical conditions, but this doesn't necessarily mean it won't be able to cover your medical condition at a reasonable price.

However, if you're struggling to obtain cover, check our guide to travel insurance if you have a medical condition.

How good is Holidaysafe at handling claims?

Holidaysafe's claims are handled by a firm called Collinson Claims - which is connected to the underwriter (Collinson Insurance). 

Holidaysafe's underwriter, Collinson, is a trading name of Astrenska. 

  • According to the latest data from the Financial Conduct Authority, Astrenska paid out 90-95% of claims made on annual European policies in 2024 – better than the market average of 86.3%
  • It paid 90-95% of claims on worldwide policies, above the market average of 84.5%
  • It accepted 85-90% of single-trip claims, above the average of 80%.

Holidaysafe's travel insurance: how can I claim?

For medical emergencies abroad, call +44 (0)333 005 1084. 

To make other types of claim, call 0333 005 1105. You can also start a claim online

Insurers will usually expect you to try recouping lost costs (such as deposits) elsewhere before claiming with them – for example, checking with the travel provider if you're entitled to a refund or can move a cancelled trip. However, you can still call the insurer to let it know if there's a chance you'll need to claim.  

You'll need to provide your policy number when you call.

How does Holidaysafe compare with other providers?

The Platinum policy has a score of 70% and is a Best Buy. Gold, from Travel Insurance Saver, Platinum from Admiral and Gold from Leisure Guard are just above it with 71%.

Just below it, scoring 69%, are the Gold policy from Axa, First from Insure and Escape, the Black packaged bank account from NatWest, the Ultimate Reward Account from Halifax and the Platinum policy from CoverForYou.

Should you buy Holidaysafe travel insurance?

Yes – if you can get Holidaysafe's Platinum or Premier Plus policies at a decent price. These offer Best Buy cover that we think is well worth considering.

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