Leeds Building Society offers innovative deals for first-time buyers.
Leeds Building Society mortgages customer scoreJoint 8th out of 25 mortgage lenders | % |
| | |
Leeds Building Society's borrowers have rated it 66% - placing it in the top third of the mortgage lenders comparison table. In our analysis of the market, it stood out as a cheap lender of discount rate and tracker deals.
Leeds Building Society mortgages: what you need to know
- innovative mortgages for first-time buyers, including introductory 0%-interest periods
- low-fee mortgage deals
- Good at dealing with customer queries and complaints
| Leeds Building Society mortgage satisfaction scorecard | |
| Customer service |  |
| Application process |  |
| Value for money | |
| Keeping you well informed |  |
| Clarity of statements | |
| Transparency of charges | |
| Query and complaint handling | |
| Ability to over and underpay mortgage | |
Table notes:
Star ratings out of five show levels of satisfaction for each category. Where no stars are showing, it means we could not get a large enough sample size to rate this aspect of the service.
Star ratings out of five show levels of satisfaction for each category. Where no stars are showing, it means we could not get a large enough sample size to rate this aspect of the service.
What Leeds Building Society's mortgage customers say about it
'It just seemed to go smooth.'
'Rates could be better.'
'Fabulous staff - good listeners.'
'They seem okay.'
'They were the only ones prepared to give me a mortgage at my age and I've had no problems with it at all.'
'Interest rate could be lower.'
