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Leeds Building Society mortgage review

Find out how Leeds Building Society fares in key areas such as customer service and value for money in our mortgage satisfaction survey.

In this article
Leeds Building Society mortgages customer score Leeds Building Society mortgages: what you need to know What Leeds Building Society's mortgage customers say about it

Leeds Building Society offers innovative deals for first-time buyers.

Leeds Building Society

Leeds Building Society mortgages customer score

Joint 8th out of 25 mortgage lenders

%
 
 

 

Leeds Building Society's borrowers have rated it 66% - placing it in the top third of the mortgage lenders comparison table. In our analysis of the market, it stood out as a cheap lender of discount rate and tracker deals.

Leeds Building Society mortgages: what you need to know

  • innovative mortgages for first-time buyers, including introductory 0%-interest periods
  • low-fee mortgage deals
  • Good at dealing with customer queries and complaints

 

Leeds Building Society mortgage satisfaction scorecard
Customer service
Application process
Value for money
Keeping you well informed
Clarity of statements
Transparency of charges
Query and complaint handling
Ability to over and underpay mortgage
Table notes:
Star ratings out of five show levels of satisfaction for each category. Where no stars are showing, it means we could not get a large enough sample size to rate this aspect of the service.
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Your home may be repossessed if you do not keep up your mortgage repayments.

 

What Leeds Building Society's mortgage customers say about it

'It just seemed to go smooth.'

'Rates could be better.'

'Fabulous staff - good listeners.'

'They seem okay.'

'They were the only ones prepared to give me a mortgage at my age and I've had no problems with it at all.'

'Interest rate could be lower.'

Correct as of date of publication.


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