Leeds Building Society customer ratings
Leeds Building Society is one of the largest building societies in the country, and offers mortgages across the UK.
The table below shows how Leeds performed in our latest mortgage satisfaction survey,
We gathered feedback from real Leeds customers on all sorts of aspects of its mortgages, from value for money to statement transparency.
| Customer rating for: | Star Rating |
|---|---|
| Customer service in general | |
| Value for money | |
| Keeping you well informed | |
| Clarity of mortgage statements | |
| Transparency of charges | |
| Query and complaint handling | - |
| Ability to overpay or underpay mortgage | |
| Online access | - |
Star ratings based on a July 2021 Which? survey of 3504 members of the general public in which 47 people told us that they had their mortgage with Leeds Building Society.
What kinds of mortgages does Leeds offer?
When we checked in September 2021, there were 59 mortgages available from Leeds. All were fixed-rate deals - meaning your interest rate will stay the same for a set initial period.
Leeds' mortgages came with a initial period of either two, three, five or 10 years.
Does Leeds Building Society offer the best mortgage deals?
Our experts analysed hundreds of mortgages over a four-week period in July and August 2021. They compiled a total of 206 ‘top-10 cheapest deal’ tables based on a variety of borrowing scenarios, and counted how many times each lender featured in a table.
The average number of times a lender made it into a table was 24, but Leeds didn't feature at all, meaning it didn't offer market-leading rates in any of our scenarios. (Data source: Moneyfacts.)
Interest rates on Leeds Building Society mortgages
In September 2021, the average rate on a two-year fixed-rate mortgage from Leeds was 2.03%, compared to the overall market average of 2.38%.
How much could I borrow on a mortgage from Leeds?
Leeds will lend to first-time buyers, home movers and remortgagers at 60%, 65%, 75%, 80%, 85%, 90% and 95% loan-to-value.
You can apply to borrow 4.75 times your salary if the mortgage loan-to-value is 85% or lower. You can borrow 4.5 times you salary on mortgages at 90% or higher.
Can I make overpayments?
You can make overpayments of up to 10% per year on all Leeds Building Society mortgages.
How can I contact Leeds Building Society?
Mortgages from Leeds are available directly from the lender or through mortgage brokers.
Leeds can be contacted on 03450 50 50 62 (new customers) or 03450 50 22 30 (existing customers).
Its website is leedsbuildingsociety.co.uk.
