The letting fees ban in England applies to all tenancies from today, meaning some renters could be due a refund on overpaid deposits.
During the year-long transition period, England's letting fees ban only applied to new tenancies and some renewals, meaning those with older contracts could still face high administration charges when renewing or moving out. But from today, that's changed.
Here, Which? explains how the ban works, and the consequences landlords and estate agents face if they fail to adhere.
It also capped holding deposits at one weeks' rent and upfront deposits at five weeks' rent (or six weeks if the yearly rent is more than £50,000).
Until now, tenants who signed contracts before 1 June 2019 could still be hit by high fees when renewing their contract or moving out at the end of their tenancy. Now, even if such fees are stated in the contract, they can't be enforced.
The deposit cap being extended to all tenancies means renters who originally paid six weeks' deposit when signing their tenancy agreement will be entitled to a sixth of their money back from their landlord or managing agent (unless they pay more than £50,000 in rent each year).
It's the landlord's or letting agent's responsibility to inform you if you've overpaid, but there's no harm in getting in touch yourself to ask for a refund if you're owed one.
The letting fees ban stopped landlords and agents charging uncapped fees for many services, but landlords can still charge tenants fees for the following:
Landlords and agents who breach the rules could face fines of up to £5,000 for each offence.
Repeated offenders face being summoned to court and maximum fines of £30,000.
Since the ban came into force last June, The Property Ombudsman has dealt with 341 complaints from tenants who claimed letting agents have broken the rules.
This ban only applies in England, but Scotland and Wales also have their own bans on letting fees.
No fees ban is currently in place in Northern Ireland.
Many landlords and their tenants are facing financial difficulties due to the outbreak of COVID-19.