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B&Q kitchens review
B&Q sells a wide range of traditional, contemporary and shaker kitchens under its GoodHome brand.
To find out whether they're durable and represent good value for money, we've assessed two of B&Q's kitchen ranges.
We put the GoodHome Caraway and GoodHome Caraway Innovo – both flatpack kitchens – through our rigorous lab tests. The Innovo range was created specifically for handleless kitchen cabinets.
We've also surveyed Which? members and members of the general public who own a B&Q kitchen to discover how happy they are with their purchase. Read on to discover the results.
To see how B&Q compares with Wickes, Ikea and other popular companies, read our guide to the best kitchen brands
B&Q kitchens overall scores
If you're considering buying a B&Q kitchen, discover how the brand performed in our assessments. Our overall scores combine expert lab test results and customer survey data from real owners.
Log in or join Which? to reveal the results for B&Q.
Range | Overall score | Lab score | Customer score | Visit retailer |
|---|---|---|---|---|
| GoodHome Caraway | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableFull Access first month £5, then £11.99 per month, cancel at any time. Already a member? Log in | |||
| GoodHome Caraway Innovo | ||||
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Table notes: The overall score is based on a lab assessment of the units and feedback from our customer survey. The customer survey was conducted online in February and March 2025 among 4,580 Which? Connect members and members of the UK public who have bought a new kitchen in the past 10 years. B&Q sample size: 477.
We tested 21 kitchen ranges from various brands, and the best kitchen achieved an overall score of 82%. The top nine all scored over 75%.
At the bottom end of the table, the lowest-scoring kitchen earned 59%. Eight kitchens from four brands all got scores of less than 70%.
One of the B&Q kitchen ranges scored six percentage points higher than the other.
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B&Q kitchens lab test scores
Will a B&Q kitchen stand up to everyday use? Our expert lab tests are specially designed to test this.
Which? is fully independent, and we buy every kitchen we test, so you can be confident in getting an honest and unbiased review.
Log in or join Which? to reveal the results.
| Range | Lab score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| GoodHome Caraway | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableFull Access first month £5, then £11.99 per month, cancel at any time. Already a member? Log in | ||||
| GoodHome Caraway Innovo | |||||
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Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas: quality of units, loading shelves, drawers and runners, and hinges. Ratings are combined to create an overall assessment score.
Our lab scores for all the kitchens we tested ranged from 89% to just 54%.
Two kitchen ranges from two different brands failed our hinges test.
Find out how we test kitchens in our lab.
B&Q kitchens customer score
Want to be confident that B&Q is a reliable kitchen supplier? We spoke to people with a B&Q kitchen to find out how owners rate them.
Log in now or join Which? to find out what B&Q customers told us.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableFull Access first month £5, then £11.99 per month, cancel at any time. Already a member? Log in |
| Quality of build | |
| Quality of finish | |
| Durability | |
| Value for money | |
| Customer service |
Sign up to reveal
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Unlock tableFull Access first month £5, then £11.99 per month, cancel at any time.
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Table notes: In our customer survey, conducted online in February and March 2025, we surveyed 4,580 Which? Connect members and members of the UK public who have bought a new kitchen in the last 10 years. Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. B&Q sample size: 477.
Our top two scorers achieved outstanding scores of 80% overall in our customer survey.
At the other end of the table, two brands scored less than 70% overall, and three got two-star ratings for customer service.
How well do B&Q kitchens last?
As well as asking B&Q customers to rate their kitchens, we also asked them to share whether their kitchen showed any signs of damage or wear and tear.
We only asked people who reported buying their kitchen between 2015 and 2021, to get a sense of how they hold up in the long term.
Log in now or join Which? to find out what B&Q customers told us.
| % of kitchens showing signs of damage or wear and tear | % of kitchens that required repairs | |
|---|---|---|
| B&Q | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableFull Access first month £5, then £11.99 per month, cancel at any time. Already a member? Log in | |
| Average | ||
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Table notes: In our customer survey, conducted online in February and March 2025, we surveyed 2,496 Which? Connect members and members of the UK public who reported buying a kitchen between 2015 and 2021. B&Q sample size: 220.
On average, across all the brands we collected data for, 44% of survey respondents reported that their kitchen was showing signs of damage or wear and tear after at least five years of ownership.
The most common issues were scratches on the cabinet finish (15%) and soft-close mechanism failures (12%).
In contrast, just 34% of owners from the most reliable brand reported damage to their kitchen.
Discover the 7 most common kitchen design regrets according to a Which? survey
B&Q kitchen costs
To find out how much you can expect to spend on a B&Q kitchen, we set up mystery shopping appointments to source prices for all the kitchens we test.
We started by finding the mid-priced kitchen range for each carcass we test, then attended design appointments with every brand, posing as a customer looking to buy a new kitchen.
We asked brands to provide us with prices for the selected ranges in a 12-unit kitchen, without any additional accessories (eg worktop, sink, taps or appliances).
| Kitchen | Range | Price | Discount applied |
|---|---|---|---|
| GoodHome Caraway | Artemisia Matt White | £4,799 | 0% |
| GoodHome Caraway Innovo | Stevia Matt Sandstone | £4,154 | 0% |
Table notes: These prices include 12 kitchen units, plus handles, cornices, plinths, pelmets and end panels. Prices include VAT and sales discounts. Prices were collected in May 2025, and are subject to change.
We were quoted between £4,154 and £4,799 for the B&Q kitchen we designed.
Please note that this estimate is based on one design appointment and serves as an indication of the potential cost, rather than a final price.
See our kitchen planning ideas for a step-by-step guide on creating your ideal layout
B&Q kitchen design service
B&Q offers free design appointments either in person or online. They can also send out a team of technicians to measure your kitchen if you're not able to, which costs £50 (refundable if you go on to buy a B&Q kitchen). You can book these appointments through the B&Q website.
A total of 202 B&Q customers reported having used its design service.
We asked them to rate their experience and tell us whether they have any issues with their kitchen as a result of poor planning.
Log in now or join Which? to see what they said.
B&Q kitchen installation
There are three ways to install your B&Q kitchen: doing it yourself, using the B&Q fitting service, or finding your own fitter.
Fitting a B&Q kitchen yourself
Both of B&Q’s units come flatpacked. Our labs tried installing both kitchens to assess the ease of the process.
Log in now or join Which? to find out how easy it is to fit a B&Q kitchen yourself.
Does B&Q install kitchens?
Yes. B&Q has an optional fitting service, where the entire process is managed and carried out by B&Q fitters, at an extra cost.
A total of 125 B&Q customers reported using the brand's installation service.
We asked them to rate their experience, including whether or not they had any issues.
Log in now or join Which? to find out about their experience.
If you don't want to use the B&Q service, you can hire your own installer. Use our free Which? Trusted Traders service to find a reliable kitchen fitter.
How much does it cost to fit a B&Q kitchen?
To find out how much the average kitchen installation costs in 2025, we consulted the Building Cost Information Service (BCIS) database. The total cost of labour should be 20-30% of your total spend.
For a full breakdown of kitchen costs, including installation, labour and individual elements such as kitchen islands and worktops, read our guide to how much a new kitchen costs in 2025.
We recommend that you always get at least three quotes from different traders before you start any job, and get a fixed price contract if possible (this means the prices can not go up except in pre-agreed circumstances).
B&Q kitchens pros and cons
Log in to or join Which? to see the pros and cons of B&Q kitchens.
Updating your appliances as well? See our best kitchen appliances, a round-up including the best and worst cookers, fridges and more.
How to buy a B&Q kitchen
You can buy B&Q's kitchens direct from the diy.com website, or after an appointment with its design service.
If you choose to buy without a design appointment, you'll need to pick the range and finish of your kitchen yourself, as well as the units and storage solutions you will need.
You can fit B&Q kitchens yourself, use its fitting service, or find your own trader to install the kitchen.
B&Q kitchen styles
B&Q offers two types of kitchen: the GoodHome Caraway and Caraway Innovo. They are both flatpack kitchens.
The GoodHome Caraway comes with seven choices of door styles, including shaker and slab. They typically have a matt finish, although there is one gloss range. The Innovo is a handleless kitchen and comes with three choices of door styles and 11 door finishes.
B&Q kitchen unit sizes
B&Q kitchens come in standard sizes and 50mm and 60mm widths.
Note that the Caraway Innovo units are 34mm taller than standard cabinets to allow for the handleless design.
B&Q kitchens guarantees
B&Q offers a 25-year guarantee on its GoodHome kitchen cabinets. The guarantee also applies to door and drawer fronts, cabinet panels, cornices, pelmets, plinths, hinges, worktops and drawers.
It excludes appliances (guarantees for these are manufacturer-specific), taps, sinks, internal and external storage, bins, cabinet accessories, handles, under-cabinet lighting and cabinet hanging brackets.
To find out more, visit the B&Q website.
Looking for an independent kitchen specialist? Use Which? Trusted Traders to find a reliable kitchen designer, fitter or refurbishment professional near you:
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved