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B&Q kitchens review

B&Q sells a wide range of traditional, contemporary and shaker kitchens under its GoodHome brand.
To find out whether they're durable and represent good value for money, we've assessed two of B&Q's kitchen ranges.
We put the GoodHome Caraway and GoodHome Caraway Innovo – both flatpack kitchens – through our rigorous lab tests. The Innovo range was created specifically for handleless kitchen cabinets.
We've also surveyed Which? members who own one to discover how happy they are with their purchase. Read on to discover the results.
To see how B&Q compares with Wickes, Homebase and other popular companies, check out our assessment of the best kitchen brands
B&Q kitchens overall scores
Our overall scores combine expert lab assessment results and customer survey data from real owners.
Log in now or join Which? to reveal the results for B&Q.
Range | Overall score | Lab score | Customer score | Customer service | Durability | Visit |
---|---|---|---|---|---|---|
GoodHome Caraway Innovo | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in | |||||
GoodHome Caraway |
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Table notes: The overall score is based on the lab assessment of the units (60% weighting) and feedback from our customer survey (40% weighting), which incorporates the customer score, plus ratings for the level of customer service and how well the kitchen lasted. The customer survey was conducted online in February 2023 among 4,253 Which? members who have bought a new kitchen in the past 10 years. B&Q sample size: 133.
We tested 19 kitchen ranges from various brands, giving them an overall score based on their performance in the lab and customer ratings.
The best kitchen we assessed achieved an overall score of 81%. Our five best kitchen suppliers all scored over 75%.
At the bottom end of the table, our lowest-scoring kitchen earned 59%. In fact, eight kitchens from four brands all got scores of less than 70%.
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B&Q kitchens lab test scores
Our expert lab tests are specially designed to test how kitchens will stand up to everyday use.
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Range | Lab score | Quality of units | Loading shelves | Drawers and runners | Hinges |
---|---|---|---|---|---|
GoodHome Caraway Innovo | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in | ||||
GoodHome Caraway |
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £11.99 per month, cancel at any time
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Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas - quality of units, loading shelves, drawers and runners and hinges. Ratings are combined to create an overall assessment score.
Our lab scores ranged from 89% to just 54% – one kitchen failed our hinges test.
Find out how we test kitchens in our lab.
B&Q kitchens customer score
We spoke to Which? members with a B&Q kitchen to find out how real owners rate their kitchens.
Log in now or join Which? to find out what B&Q customers told us.
Customer survey category | Scores and ratings |
---|---|
Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations. Unlock tableFirst month £5, then £11.99 per month, cancel at any time Already a member? Log in |
Customer service | |
Quality of cupboards, doors, drawers and worktops | |
Quality of finish | |
How well cupboards, doors, drawers and worktops lasted | |
Value for money |
Sign up to reveal
Get instant access to this and all our scores and recommendations.
Unlock tableFirst month £5, then £11.99 per month, cancel at any time
Already a member? Log in
Table notes: Customer score is a combined score based on customer ratings of satisfaction with their kitchen and likelihood of recommending to a friend. The customer survey was conducted online in February 2023 among 4,253 Which? members who have bought a new kitchen in the past 10 years. B&Q sample size: 133
Our top overall scorer achieved an outstanding score of 86% in our customer survey.
At the other end of the table, some of the brands we assessed scored less than 65% overall – including some two-star ratings.
Our reader survey also revealed the 7 most common kitchen design regrets
B&Q kitchen installation
There are three ways to install your B&Q kitchen: doing it yourself, using the B&Q fitting service, or finding your own fitter.
Fitting a B&Q kitchen yourself
Both of B&Q’s units come flat-packed. Our labs tried installing both kitchens to assess the ease of the process.
Log in now or join Which? to find out how easy it is to fit a B&Q kitchen yourself.
Does B&Q install kitchens?
Yes. B&Q has an optional fitting service, where the entire process is managed and carried out by B&Q fitters, at an extra cost.
Alternatively, you can buy your fitted kitchen from B&Q and hire your own installer. To find a reliable fitter for your B&Q kitchen, use our free Which? Trusted Traders service.
B&Q kitchen installation costs
To find out how much the average kitchen installation costs in 2025, we consulted the Building Cost Information Service (BCIS) database.
They told us that the total cost of labour should be 20-30% of your total spend.
Log in now to or join Which? find out how much you can expect to spend on labour when renovating your kitchen
When working with traders, we always recommend that you always get at least three quotes from different traders before you start any job, and get a fixed price contract if possible (this means the prices can not go up expect in pre-agreed circumstances).
Which? members can see a full breakdown of how much a new kitchen costs in 2025, including for labour, kitchen islands and worktops
B&Q kitchen costs
In order to find out how much you can expect to spend on a B&Q kitchen, we contacted their kitchen service and conducted our own research on their website.
B&Q sent us estimates for both of the kitchens we tested. Where there are different ranges in a certain type of kitchen, we have opted for the cheapest. The below prices are for a model eight unit kitchen, without any additional accessories (eg, worktop, sink, taps or appliances).
Kitchen | Cheapest range | Prices from |
---|---|---|
GoodHome Caraway | Stevia in White Gloss Slab | £1,743 |
GoodHome Caraway Innovo | Aplinia in Green | £1,891 |
Table notes: These prices include: 60cm sink base unit, 60cm 3-drawer base unit, 60cm oven base unit, 80cm base unit, 2 60cm wall units, 80cm wall unit, 60cm larder unit (double height - 200cm), plus handles, plinths and unit legs. Prices include VAT. Data is correct as of May 2024. Please note that these prices are designed to give you a rough idea of the minimum you would need to spend to get an B&Q kitchen, not how much your final kitchen will cost. These prices are subject to change, and do not include any sales discounts.
See our kitchen planning ideas for a step-by-step guide on creating your ideal layout
B&Q kitchens pros and cons

Log in now to or join Which? to see the pros and cons of B&Q kitchens.
Updating your appliances as well? See our best kitchen appliances, a round-up including the best and worst cookers, fridges and more.
How to buy a B&Q kitchen

You can buy B&Q's kitchens direct from its diy.com website, or after an appointment with its design service.
If you choose to buy without a design appointment, you will need to pick the range and finish of your kitchen yourself, as well as the units and storage solutions you will need.
You can fit B&Q kitchens yourself, use their fitting service, or find your own trader to install the kitchen.
B&Q kitchen styles
B&Q has two types of kitchen: the GoodHome Caraway and Caraway Innovo. They are both flatpack kitchens.
The GoodHome Caraway comes in seven door styles, including shaker and slab. They typically have a matt finish, although there is one gloss range. The Innovo is a handless kitchen and comes in three door styles and 11 door finishes.
B&Q design service
Yes, B&Q has a free kitchen planning service to help you design your ideal kitchen. The service includes a consultation with a kitchen planning expert who can provide personalised advice and recommendations based on your space and preferences.
To get started, you can use the B&Q online Room Visualiser where you can create a virtual layout of your kitchen, trying out different layouts, colours and styles. You can also look around its virtual showroom online.
B&Q kitchen unit sizes
B&Q kitchens come in standard sizes and 50mm and 60mm widths.
Note that the Caraway Innovo units are 34mm taller than standard cabinets to allow for the handless design.
B&Q kitchens guarantees
B&Q offers a 25-year guarantee on its GoodHome kitchen cabinets. The guarantee also applies to door and drawer fronts, cabinet panels, cornices, pelmets, plinths, hinges, worktops and drawers.
It excludes appliances (manufacturer specific), taps, sinks, internal and external storage, bins, cabinet accessories, handles, under-cabinet lighting and cabinet hanging brackets.
To find out more, visit the B&Q website
Looking for an independent kitchen specialist? Use Which? Trusted Traders to find a reliable kitchen designer, fitter or refurbishment professional near you:
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved