We've surveyed thousands of kitchen company customers to reveal how DIY Kitchens compares with rival brands such as Howdens Joinery, John Lewis and Magnet.
The top-scoring unit far outstripped the lowest-scoring in our assessments, as you can see from the graphic below. Only three brands were able to make it over the line to be Best Buys.
Which? members can now to unlock DIY Kitchens' scores, including how well its unit did in our lab assessment, and how its customers rated it for value for money, overall durability and customer service. You can also read comments from its customers.
DIY Kitchens units
Alongside our survey, we've assessed kitchen units in lab conditions to see whether they're worthy of a Best Buy logo.
When these were combined with ratings from our survey, brands need to score more than 70% overall to be in with the chance of a Best Buy award.
You can find out more about our lab tests by visiting our how we test kitchens page.
DIY Kitchens customer satisfaction survey results
In our survey, we asked people how satisfied they are with the brand and whether they would recommend it to a friend. We then combine these to create an overall customer score
We also ask customers to rate specific elements, including value for money and durability, on a seven-point scale from very poor to excellent.
DIY Kitchens doors, drawers and worktops
We also asked people to rate the durability of different components of the kitchen they bought, as well as quality of worktops and doors.
DIY Kitchens installation
We weren't able to rate DIY Kitchens' own kitchen installation in our customer survey as it doesn't offer this service.
DIY kitchens customer comments
As well as rating the brands, we asked customers to give us more details about their experiences.
DIY Kitchens and services
Click through our gallery to see a range of DIY Kitchens ranges across different prices and styles, including modern and traditional kitchens.
DIY Kitchens is an online company with one showroom in West Yorkshire. It sells a wide range of styles, including bespoke painted, handleless, shaker and inframe kitchens, most in a large variety of colours and finishes. It can also create bespoke colours.
If you can't get to the showroom, you can take a virtual tour of it online. You can also view kitchens from real customers and also order door, carcass and worktop samples online.
Does DIY kitchens offer a kitchen planning/design service?
DIY Kitchens doesn't have any kitchen designers or a design service. It does have an online planner (http://planner.diy-kitchens.com/plan/range/), although this is still in the testing phase. You can also send the company a plan or quote you have from elsewhere and it says it will give you a revised quote based on one of its kitchens.
You can visit its showroom in West Yorkshire, but you need to book in advance so it can limit the number of customers visiting at once.
Does DIY Kitchens install kitchens?
No, DIY Kitchens doesn't offer any installation services, so you'll have to find your own installer, or fit it yourself.