22nd July 2021
Online retailer DIY Kitchens sells a huge range of door styles, cupboard designs and colours for its fitted kitchens. It can also create bespoke colours if you send it a sample of the colour you'd like.
Cutting out the expense of showrooms and designers means customers can save money on kitchens, it says. It promises to match the price of like-for-like products if you find them cheaper elsewhere.
It has just one showroom, in West Yorkshire, but you can order door samples and tour its virtual showroom and see pictures of its customers' kitchens online. Lots of DIY Kitchens' cupboards are made in Yorkshire and it delivers only to the UK mainland.
To help you decide whether to buy a kitchen from DIY Kitchens, we assessed its kitchen units in the lab and asked 3,848 Which? members about their kitchens, including those who bought from DIY Kitchens.
Which? members can now to unlock DIY Kitchens' scores, including how well its units did in our lab assessment, and how its customers rated it. If you're not yet a Which? member, to see this, plus reviews of thousands of kitchen appliances.
DIY Kitchens' huge choice of colours, styles and finishes are all based on the same basic kitchen floor unit, wall unit and drawer unit. So we assessed these – DIY Kitchens Innova range – in our lab. to reveal the results in this table and all of the information below.
DIY Kitchens kitchen unit lab assessment results
Lab overall score
Quality of units
Drawers and runners
Ratings are overall and encompass a number of different assessments.
More than 3,000 who have bought a new kitchen in the past 10 years took part in our survey, including DIY Kitchens customers. We asked them to rate their kitchen brand's customer service, planning and design services and value for money. They also told us how well their kitchen has lasted.
DIY Kitchens: survey ratings
Design and planning
Quality of cupboards, doors, drawers and worktops
Quality of finish
How well cupboards, doors, drawers and worktops lasted
Value for money
We also asked people in our survey about how well their kitchen's doors, drawers and worktops stood up to normal use over time and to tell us their opinion on the quality.
They rated these on a scale from excellent to very poor. We've analysed this customer feedback to rate how well DIY Kitchens last and what customers think of the quality of their fitted kitchens.
DIY Kitchens doesn't offer an installation service. So you'll need to find your own kitchen fitter or install your DIY Kitchen yourself.
Use Which? Trusted Traders to find a kitchen fitter near you.
DIY Kitchens doesn't have any kitchen designers or a design service. It does have an , although this is still in the testing phase. You can also send the company a plan or quote you have from elsewhere and it says it will give you a revised quote based on one of its kitchens.
You can visit its showroom in West Yorkshire, but you need to book in advance so it can limit the number of customers visiting at once.
No, DIY Kitchens doesn't offer any installation services, so you'll have to find your own installer, or fit it yourself.