By clicking a retailer link you consent to third-party cookies that track your onward journey. This enables W? to receive an affiliate commission if you make a purchase, which supports our mission to be the UK's consumer champion.
DIY Kitchens review - by owners and experts
Hannah has almost three years of experience overseeing surveys, product testing and investigations around home improvements and pet care.
DIY Kitchens claims to supply kitchens at lower prices than other major retailers by cutting out the cost of showrooms.
It has one main kitchen range, the Innova, which is a factory assembled range available in various styles and finishes.
Read on to find out how it performed in our lab tests, and how satisfied owners are with their purchase.
See DIY Kitchens compares with other popular companies in our analysis of the best kitchen brands.
How we test our kitchens
In the lab
We buy all of our kitchens at market price and send them to a specialist laboratory, where expert assessors run 19 tests across four key areas.
Our surveys
We survey Which? Connect members and the UK public who've bought a kitchen in the past 10 years. We never ask people to test kitchens for us.
Our researchers and editors
The writer and editor have no contact with the brands, laboratory, or survey respondents during the testing process.
More than just reviews
Which? members can also access our expert kitchen planning, budgeting, and money-saving tips.
DIY Kitchens overall score
If you're considering buying a DIY Kitchen, discover how the brand performed in our assessments.
Log in or join Which? to reveal the results for DIY Kitchens.
| Range | Overall score | Lab score | Customer score |
|---|---|---|---|
| Innova | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in | ||
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableDigital £8.99 per month, cancel any time.
Already a member? Log in
Table notes: Overall score is based on a lab assessment of units and a customer survey of 4,580 Which? Connect members and members of the UK public, conducted online in February and March 2025. DIY Kitchens sample size: 168.
We tested 21 kitchen ranges from various brands, and the best kitchen achieved an overall score of 82%. The top nine all scored over 75%.
At the bottom end of the table, the lowest-scoring kitchen earned 63%. Six kitchens from four brands all got scores of less than 70%.
DIY Kitchens lab test score
Will a DIY Kitchen stand up to everyday use? Our expert lab tests are specially designed to test this.
Which? is fully independent, and we buy every kitchen we test, so you can be confident in getting an honest and unbiased review.
Log in or join Which? to reveal the results.
| Range | Lab score | Quality of units | Loading shelves | Drawers and runners | Hinges |
|---|---|---|---|---|---|
| Innova | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in | ||||
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableDigital £8.99 per month, cancel any time.
Already a member? Log in
Table notes: Lab assessment scores are calculated based on a kitchen’s performance in 19 tests across four key areas – quality of units, loading shelves, drawers and runners, and hinges. Ratings are combined to create an overall assessment score.
Our lab scores for all the kitchens we tested ranged from 89% to just 54%.
Two kitchen ranges from two different brands failed our hinges test.
Find out how we test kitchens in our lab
DIY Kitchens customer score
Want to be confident that DIY Kitchens is a reliable kitchen supplier? We spoke to DIY Kitchens owners to find out how they rate their kitchen.
Log in or join Which? to find out what they customers told us.
| Customer survey category | Scores and ratings |
|---|---|
| Customer score | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in |
| Quality of build | |
| Quality of finish | |
| Durability | |
| Value for money | |
| Customer service |
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableDigital £8.99 per month, cancel any time.
Already a member? Log in
Table notes: Customer score and star ratings based on an online survey of 4,580 people Which? Connect members and members of the UK public in February and March 2025. Customer score is a combined score based on customer ratings of satisfaction with their sofa and likelihood of recommending to a friend. DIY Kitchens sample size: 168.
Our top two scorers achieved outstanding scores of 80% overall in our customer survey.
At the other end of the table, two brands scored less than 70% overall, and three got two-star ratings for customer service.
How well do DIY Kitchens last?
We asked DIY Kitchens customers whether their kitchen showed any signs of damage or wear and tear.
We only asked people who reported buying their kitchen between 2015 and 2021, to get a sense of how they hold up in the long term.
Log in or join Which? to find out what they told us.
| % of kitchens showing signs of damage or wear and tear | % of kitchens that required repairs | |
|---|---|---|
| DIY Kitchens | Sign up to reveal Get instant access to this and all our scores and recommendations Unlock tableDigital £8.99 per month, cancel any time. Already a member? Log in | |
| Average | ||
Sign up to reveal
Get instant access to this and all our scores and recommendations
Unlock tableDigital £8.99 per month, cancel any time.
Already a member? Log in
Table notes: Damage and repairs based on an online survey of 2,496 people Which? Connect members and members of the UK public who reported buying a kitchen between 2015 and 2021, conducted in February and March 2025. DIY Kitchens sample size: 63.
On average, across all the brands we collected data for, 44% of survey respondents reported that their kitchen was showing signs of damage or wear and tear after at least five years of ownership.
The most common issue was the finish of the cabinets being scratched (15%) and the soft-close mechanisms failing (12%).
In contrast, just 34% of owners from the most reliable brand reported damage to their kitchen.
Save yourself time and money in the long run by following these 9 tips to keep your kitchen looking good
DIY Kitchens cost
To find out how much you can expect to spend on a kitchen, we set up mystery shopping appointments to source prices for all the kitchens we test.
| Kitchen | Finish | Price | Discount applied |
|---|---|---|---|
| Innova | Luca Gloss White | £3,650.34 | 10% off units and doors |
Table notes: Price data is for a 12 unit kitchen, including handles, cornices, plinths, pelmets and end panels. Prices include VAT and sales discounts. Installation is not included. Prices were collected in May 2025, and are subject to change.
We started by finding the middle-priced range for each carcass we test (based on the median average), then attended design appointments with every brand, posing as a customer looking to buy a new kitchen. We asked brands to provide us with prices for the selected ranges in a 12 unit kitchen, without any additional accessories (such as worktop, sink, taps or appliances).
DIY Kitchens doesn't offer design appointments, so we built the kitchen in its online planner and the total came to £3,650.34.
Bear in mind that this is based on one kitchen and is to be used as an indicator of how much you can expect to pay, rather than a final price.
Installation is not included.
Victoria Purcell, Which? Home content editor
'According to our pricing analysis, DIY Kitchens is one of the cheaper brands available. It was the only company to achieve five stars for value for money in our survey. Remember that the brand also has a Best Buy, making its affordable prices even more impressive.'
Follow our expert advice on how to renovate your kitchen on a budget
DIY Kitchens design service
DIY Kitchens doesn't offer a design service – this is one of the ways it claims to make its kitchens more affordable. You can plan your kitchen with its online planning tool instead.
However, we do have ratings for almost all the other brands we review, including Ikea and Magnet.
Discover 7 things people regret most about their kitchen design
DIY Kitchens installation
There are two ways to install your kitchen from DIY Kitchens: doing it yourself or finding your own fitter.
Fitting it yourself
DIY Kitchen’s Innova units come pre-built, so you won't need to construct them, but you will need to install them.
You can do this yourself – our labs tested and rated the ease of this process.
Log in or join Which? to find out how easy it is to fit DIY Kitchens units yourself.
If you'd prefer a professional to fit your kitchen, use Which? Trusted Traders to find a reliable kitchen fitter near you
The Which? verdict
Log in to or join Which? to see the pros and cons of DIY Kitchens.
.
You can view the various styles, finishes and colours available in the Innova range online at diy-kitchens.com
DIY Kitchens guarantee
All DIY Kitchens units have a 25-year guarantee. The Innova doors come with a five-year guarantee.
This guarantee excludes appliances, sinks, taps and worktops – the guarantees for these items depend on their manufacturer.
Find out how other companies perform in our guide to the best and worst kitchen brands.
This article uses insights from the Which? Connect panel, collected from research activities with our members. Find out how to get involved