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16 July 2021

DIY Kitchens

DIY Kitchens says it supplies showroom-quality kitchens at lower prices than other major kitchen retailers. Find out how its customers rate value for money and if our lab found DIY Kitchens sturdy.
SI
Sarah Ingrams

Online retailer DIY Kitchens sells a huge range of door styles, cupboard designs and colours for its fitted kitchens. It can also create bespoke colours if you send it a sample of the colour you'd like.

Cutting out the expense of showrooms and designers means customers can save money on kitchens, it says. It promises to match the price of like-for-like products if you find them cheaper elsewhere.

It has just one showroom, in West Yorkshire, but you can order door samples and tour its virtual showroom and see pictures of its customers' kitchens online. Lots of DIY Kitchens' cupboards are made in Yorkshire and it delivers only to the UK mainland.

To help you decide whether to buy a kitchen from DIY Kitchens, we assessed its kitchen units in the lab and asked 3,848 Which? members about their kitchens, including those who bought from DIY Kitchens.

Which? members can log in now to unlock DIY Kitchens' scores, including how well its units did in our lab assessment, and how its customers rated it. If you're not yet a Which? member, join Which? to see this, plus reviews of thousands of kitchen appliances.

See the best and worst kitchen brands to find out how DIY Kitchens compares with other major kitchen companies.

DIY Kitchens Linwood alabaster kitchen
DIY Kitchens Linwood alabaster kitchen

DIY Kitchens: units

DIY Kitchens' huge choice of colours, styles and finishes are all based on the same basic kitchen floor unit, wall unit and drawer unit. So we assessed these – DIY Kitchens Innova range – in our lab. Log in to reveal the results in this table and all of the information below.

DIY Kitchens kitchen unit lab assessment results
Unit
Lab overall score
Quality of units
Loading shelves
Drawers and runners
Hinges
Innova

Ratings are overall and encompass a number of different assessments.

Find out how we test kitchens in our lab to reveal which are sturdiest.

DIY Kitchens Clayton heritage green kitchen
DIY Kitchens Clayton heritage green kitchen

DIY Kitchens: customer survey ratings

More than 3,000 who have bought a new kitchen in the past 10 years took part in our survey, including DIY Kitchens customers. We asked them to rate their kitchen brand's customer service, planning and design services and value for money. They also told us how well their kitchen has lasted. 

Log in to see what DIY Kitchens customers told us in the table below.

DIY Kitchens: survey ratings
Customer score
Design and planning
Customer service
Quality of cupboards, doors, drawers and worktops
Quality of finish
How well cupboards, doors, drawers and worktops lasted
Value for money
DIY Kitchens Carrera dove grey kitchen
DIY Kitchens Carrera dove grey kitchen

DIY Kitchens: doors, drawers and worktops

We also asked people in our survey about how well their kitchen's doors, drawers and worktops stood up to normal use over time and to tell us their opinion on the quality.

They rated these on a scale from excellent to very poor. We've analysed this customer feedback to rate how well DIY Kitchens last and what customers think of the quality of their fitted kitchens.

Read more about units, doors and worktops to help decide which materials will work best for your kitchen's units, doors and worktops.

DIY Kitchens: installation

DIY Kitchens doesn't offer an installation service. So you'll need to find your own kitchen fitter or install your DIY Kitchen yourself.

Use Which? Trusted Traders to find a kitchen fitter near you.

If you're considering fitting your kitchen yourself, our lab assembled DIY Kitchens' units so that we have insight into how straightforward this is to do. You'll need to log in or join Which? to see this. 

Other kitchen brands, including Wren Kitchens and Wickes, do offer installation services. Find out how they were rated for kitchen installation.

DIY Kitchens Silswood sage kitchen
DIY Kitchens Silswood sage kitchen

DIY Kitchens: services

Does DIY Kitchens have a kitchen planner/design service?

DIY Kitchens doesn't have any kitchen designers or a design service. It does have an online planning tool, although this is still in the testing phase. You can also send the company a plan or quote you have from elsewhere and it says it will give you a revised quote based on one of its kitchens.

You can visit its showroom in West Yorkshire, but you need to book in advance so it can limit the number of customers visiting at once.

Does DIY Kitchens install kitchens?

No, DIY Kitchens doesn't offer any installation services, so you'll have to find your own installer, or fit it yourself.

Use Which? Trusted Traders to find reliable kitchen fitters near you.

Does DIY Kitchens sell kitchen appliances, flooring and tiles?

It sells large kitchen appliances from a range of brands. Visit our home appliances page to find the best appliances for you. It doesn't sell kitchen flooring or wall tiles.