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5 January 2021

Magnet kitchens

Find out how Magnet kitchen customers rate it for customer service, quality and value for money, and whether its units are Which? Best Buys.
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Liz Ransome-Croker

Having asked more than 2,200 Which? members about their kitchens and sent kitchen units from all the major brands to the lab, we've been able to review well-known kitchen brands, including Magnet.

Which? members can log in now to unlock the graphic below and see how Magnet was rated by its customers and how its units fared when assessed by experts in the lab.

We calculate an overall score to bring together customers' and owners' opinions with our lab's assessment. The top-scoring unit scored more than 20 percentage points higher, overall, than the lowest-scoring. 

Customers tell us about the service they receive from the brand, how well its kitchen units last, and whether they think they are value for money.

You can also see how they rated its installation service, and read comments from Magnet kitchen owners.

Logging in will also reveal whether Magnet scored highly enough once these results were combined with our lab assessments to be a Which? Best Buy. Only three brands' units were worthy.

If you're not a Which? member, you can join Which? to see this, plus reviews of thousands of products, from washing machines to ovens. This will also give you access to our best and worst kitchen brand page.

Magnet kitchen units

Log in now to reveal the results in this table and all of the information below.

Magnet kitchen unit lab test results
Unit Lab score Quality Loading shelves, drawers and doors Drawers and runners Hinges
Factory Assembled
Simply Ready to Assemble
Ratings are overall and encompass a number of different assessments

Alongside our survey, we've assessed kitchen units in lab conditions to see whether they're worthy of a Best Buy logo. 

When these were combined with ratings from our survey, brands need to score more than 70% overall to be in with the chance of a Best Buy award.

You can find out more about our lab tests by visiting our how we test kitchens page.

Magnet customer satisfaction survey results

Log in now to unlock this table and all of the tables and expert advice in our kitchen guide.

Wren Kitchens survey ratings
Customer score
Customer service
Value for money

In our survey, we asked people how satisfied they are with the brand and whether they would recommend it to a friend. We then combine these to create an overall customer score.

We also ask customers to rate specific elements, including value for money and durability, on a seven-point scale from very poor to excellent.

Visit our page on the best and worst kitchen brands to see how Magnet kitchens compare with those from other brands.

Magnet kitchen doors, drawers and worktops

Magnet kitchen doors, worktops and drawers
Quality of doors Quality of worktops Durability of doors Durability of worktops Durability of drawers

We asked people to rate the quality and durability of different components of the kitchen they bought. 

Magnet got a great four stars for all elements. Visit our kitchen units, doors and worktops page to find out more about kitchen units, worktops and door quality, including ratings from customers and what we discovered in our lab.

Magnet kitchens installation

Magnet kitchens customer installation ratings
Customer score Arranging Speed Installation quality and finish Mess during and after installation Keeping to arranged times Communication Resolving problems

In our survey, we also asked kitchen owners about the installation process, asking them to rate the speed of installation, the quality, mess made and the communication from the installer, to see whether it was hassle-free or a total pain.

Also, when we sent the kitchens to the lab, they all had to be installed. If they were flat-pack, like with Magnet's Simply Ready to Assemble units, they also had to be built.

Log in or join Which? to see what Magnet's customers had to say about the service, and read analysis from our lab assessments to get insider knowledge on how easy Magnet's units are to install.

Head over to our kitchen installation page to see how Magnet, Ikea, John Lewis, Wickes and Wren Kitchens were rated.

Magnet Kitchens customer comments

As well as rating the brands, we asked customers to give us more details about their experiences. 

Log in now to find out what Magnet's customers had to say about the brand. If you're not a member, join Which? to gain access to this and all our expert advice and reviews across the site.

Magnet kitchens and services

Click through our gallery to see a range of Magnet kitchens across different styles, including modern and traditional kitchens.

Magnet has more than 50 kitchens in its range. You can view them online grouped by price, style (modern, traditional or shaker), cabinet finish and/or colour. 

All Magnet kitchens are made to order, and Magnet offers what it calls a 'Full Circle Service' to help you through the process of buying and installing your kitchen (see details below). This includes an aftercare service called Smart Care, where Magnet will provide information on caring for your kitchen as well as checking it's all fitted correctly.

How much does a Magnet kitchen cost?

Log in now to discover the price of a mid-range Magnet kitchen when we went undercover to visit each brand to ask for a specific kitchen layout in summer 2017.

This will also unlock Magnet’s scores and our kitchen costs page, where you can see how Magnet compares on price with other kitchen brands and how we collected these prices. You can also find out how much the average kitchen costs and read our tips on how to keep costs down.

Does Magnet have a kitchen planner/design service?

Magnet usually offers a free design service at home, where a designer will measure up and discuss what is best for your needs. You'll then need to go in store to see your design, which you can talk through with the designer to make sure it's fully personalised. You can also book an appointment to go in-store for advice, and use Magnet's online kitchen planner to play around with designs before or after an appointment. 

At the moment you can choose between an in-store or virtual appointment. If you book an in-store appointment you will have sole use of the showroom and will be separated from the designer by a protective screen. 

Magnet's virtual design service can be via telephone call or online appointment, including screen-sharing. Magnet now offers a samples service so you can order materials to see and feel at home before you order.

In both appointments, a designer will talk you through options for your kitchen though it advises you to come with ideas. 

Does Magnet install kitchens?

There's an optional fitting service where the entire process is managed and carried out by Magnet fitters, at an extra cost.

Does Magnet sell kitchen appliances, flooring and tiles?

Yes, it sells large kitchen appliances from a range of brands, all fitted at extra cost - visit our home appliances page to find the best appliances for you. Magnet doesn't sell flooring or wall tiles.

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