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Best kitchen brands

Wickes kitchens

By Liz Ransome-Croker

Article 12 of 13

Put us to the test

Our Test Labs compare features and prices on a range of products. Try Which? to unlock our reviews. You'll instantly be able to compare our test scores, so you can make sure you don't get stuck with a Don't Buy.

Interested in buying a Wickes kitchen? Read our Wickes kitchen review to find out what customers think, and whether it made it as a Best Buy.

We've surveyed thousands of kitchen company customers to reveal how Wickes kitchens compare with rival brands such as Howdens Joinery, John Lewis and Magnet.

Which? members can log in now to unlock the tables below and see how Wickes was rated by its customer for durability, quality of products and finish - overall as well as its separate components - customer service and value for money. 

You can also see how they rated its installation service, and read comments from Wickes kitchen owners.

Logging in will also reveal whether Wickes scored highly enough in our survey for its kitchen units to be assessed in the lab by experts, and whether it made the cut to be a Which? Best Buy - only three brands were worthy.

If you're not a Which? member, you can join Which? to see this, plus reviews of thousands of products, from washing machines to ovens.


Wickes customer satisfaction survey results 

In our survey, we asked people how satisfied they are with the brand and whether they would recommend it to a friend. We then combine these to create an overall customer score. 

We also ask customers to rate specific elements, including value for money and quality, from one to five stars.

Wickes customer satisfaction survey ratings
Customer service Subscriber only content
Quality of products Subscriber only content
Quality of finish Subscriber only content
Durability Subscriber only content
Value for money Subscriber only content
Visit our page on the best and worst kitchen brands to see how Wickes kitchens compare with other brands.

Wickes kitchen units, doors, drawers and worktops 

We also asked people to rate the quality and durability of different components of the kitchen they bought, as well as overall. 

Log in or join Which? to unlock Wickes' kitchen component ratings.

Wickes kitchen cupboards, doors, drawers and worktops
Quality of cupboards Quality of doors Quality of drawers Quality of worktops Durability of cupboards Durability of doors Durability of drawers Durability of worktops
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content

Wickes kitchens installation 

We also surveyed kitchen owners about the installation process, including rating the speed of installation, the quality, mess made and the communication from the installer, to see whether it was hassle-free or a total pain.

Log in or join Which? to unlock Wickes' installation ratings, including mess during installation, resolving problems, and quality of installation and finish. 

Wickes customer installation ratings
Customer score Arranging Speed Installation quality and finish Mess during and after installation Keeping to arranged times Communication Resolving problems
Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content Subscriber only content
See how Wickes kitchens compare with other brands for installation by visiting our kitchen installation page.

Wickes kitchens 

Click through our gallery to see a range of Wickes kitchens across different prices and styles, including modern and traditional kitchens.

Wickes has 37 kitchens which are split across into two categories: contemporary and classic/traditional. Its kitchens come with matt or gloss finishes and in a range of muted colours.

Its Ready to Fit range contains eight kitchens, some from the other ranges, that are flat-pack, and ready to take home and assemble, either yourself or by your chosen installer. 

Wickes says its cabinet edges are reinforced to provide extra protection and that its Blum hinges and drawer systems mean they close softly and are guaranteed for a lifetime.

You can order a free kitchen brochure online, and you can look at the kitchens in store or browse online. 

Cost of a mid-range Wickes kitchen: Log in now to discover the price of a mid-range Wickes kitchen when we went undercover to visit each brand to ask for a specific kitchen layout in summer 2017.

This will also unlock Wickes’s scores and our kitchen costs page, where you can see how Wickes compares on price with other kitchen brands and how we collected these prices. You can also find out how much the average kitchen costs and read our tips on how to keep costs down.

Planning/design service: Wickes offers a free design service at your home, where the designer will come and measure up and advise on what will suit your needs. Once plans are ready, go in store to see the design, discuss changes and get a quote. You can also go in store for general advice. Wickes doesn't offer kitchen design software.

Installation: Optional fitting service at extra cost, using its national network of Wickes Approved kitchen installers. 

Kitchen appliances, flooring and tiles: Large kitchen appliances from a range of brands, kitchen flooring and wall tiles, all fitted at extra cost - visit our home appliances page to find the best appliances for you. 

Which? kitchen survey and assessments 

To find out which are the best and worst kitchen brands, in October and November 2017 we asked 3,443 Which? members about the kitchens they had bought in the last 10 years, and their experiences with the brand they bought it from.

In 2018, we assessed three units (a base unit, wall cupboard and a drawer unit) from the kitchen brands that achieved a customer score of 70% or more, as well as four or five star ratings for all five elements we asked people about in our survey.

See how the brands compared in our survey on our page on the best and worst kitchen brands, and find out more about our assessments on our Which? Best Buy kitchen units page.