Top kettle brands for 2020
By Alice Williams
Make sure your next kettle lasts for years by choosing from the most reliable and most-loved brands.
You use your kettle every day, so make sure you’re not left high and dry by an unreliable brand.
In 2019, we surveyed more than 4,800 Which? members, asking them what they think of their kettle, how long they’d had it for and whether any faults developed. We then analysed the data to find out which brands you can trust and the ones that are prone to breaking down early.
As our survey shows, there’s plenty that can go wrong with your kettle, but some brands are more reliable than others, so choose wisely to end up with one that lasts.
Jump straight to:
Just want the best model around? See our round up of the best kettles from our independent tests.
Our unique research will give you an unrivalled insight into how good each brand really is, including which brands make consistently excellent kettles, and which are more hit and miss.
For each brand, you can find out:
- Average test score - how well kettles from this brand do in our tests. Based on all models available online in June 2019.
- How reliable it is - we ask owners if, when, and how their kettle malfunctioned, and calculate how reliable each brand is overall.
- How owners rate it - how likely owners are to recommend the brand and their overall satisfaction.
- Our overall verdict - we analyse the results and tell you which brands are worth buying and which should be avoided.
You can see a preview of the best and worst scores below:
Only logged-in Which? members can see which brands came out on top in the table below. If you’re not yet a member, join Which? to get instant access.
|Preview: best and worst kettle brands|
|Brand||Average test score||Reliability score||How owners rate this brand||Overview of our verdict|
|69%||87%||88%||Great-value option: Customers love these cheap kettles – it’s the joint-favourite brand in our survey, and the one that owners feel offers the best value for money. They don’t do badly in our tests, either, with some great-value options. Most faults are minor, and usually affecting the lid.|
|70%||89%||84%||Most reliable: This brand yet again tops the tables for reliability. Its kettles are expensive, but customers still think they’re good value for money. Only one in ten kettles in our survey developed a fault in their first six years, so it’s not hard to see why they’re a hit with owners, too. What’s more, several of its kettles are Best Buys.|
|n/a||84%||84%||This brand's kettles are a hit with customers. They're great value for money compared with other brands. A fair few develop faults in the first few years, however all the reported faults were minor.|
|73%||84%||81%||We’re mostly impressed with this brand’s kettles, and we’ve made plenty of them Best Buys. Real-life owners seem to like them, too, and despite being pricier than average they’re seen as good value for money. We did record some faults in the survey, although most tended to be minor problems rather than a full-scale breakdown.|
|n/a||88%||80%||We haven’t reviewed any of this brand's kettles recently, as there aren't many around, but our survey respondents seem to like them in general and they’re a cheaper choice than many big-name brands. They’re pretty reliable, too, with only one in ten developing a fault within six years. We found that when they do go wrong, they’re most likely to leak, which could be due to a limescale build-up inside the kettle.|
|n/a||84%||79%||This brand's kettles are pretty cheap, considered good value for money and fairly average in terms of how long they last without developing a fault.|
|65%||88%||79%||Respondents kept their previous kettles from this brand for longer than average, so it could be a good bet for a reliable model. Make sure you buy an extra limescale filter, though, as these are the most likely thing to break.|
|60%||86%||78%||This cheap brand has a mixed performance in our test lab – it has a Best Buy to its name but there’s also a Don’t Buy in the mix, too. We find these kettles mostly reliable, although you’ll find slightly more satisfied customers elsewhere.|
|72%||86%||77%||These kettles aren’t as popular with owners as other brands, and although they don’t tend to be too expensive, they’re not seen as particularly good value. However, we tend to rate their performance highly in our tests and they’re fairly reliable too, with mainly small things going wrong, if at all.|
|73%||86%||77%||This brand makes great kettles – it has a very high average test score and several Best Buys to its name. It’s not one of the more popular brands with owners, though, and it’s pretty average for reliability.|
|69%||86%||77%||We’ve tested more kettles from this brand than any other, but quality varies – while some are Best Buys, others are fairly mediocre. They’re fairly reliable, though, with nearly three quarters of all faults being minor.|
|71%||86%||75%||This designer brand’s kettles tend to impress in our test lab, and we’ve made several Best Buys. Real-life customers are less convinced, though, and they’re not sure if they’re worth their high prices. The most common faults affected the kettles’ appearance, which would be disappointing if you’ve splashed the cash for a really attractive kettle.|
|59%||84%||75%||These kettles are expensive, but this isn’t reflected in their test scores, or in how much customers like them compared with owners of other kettle brands. Nearly two in ten of these kettles in our survey had developed a fault in the first six years of ownership, which may surprise you when you consider how much they cost to buy.|
|n/a||87%||75%||We’ve reviewed some of these cheaper kettles before, but none that are currently available. This brand is less favoured by owners than those of many other brands, although it's reliable, with few faults so severe that you’d have to throw the kettle away.|
|59%||85%||73%||This brand’s kettles have a worse showing in our test lab than others, and there are no Best Buys to choose from. That might indicate why customers are less impressed with them than other manufacturers, too. They’re less reliable than many other brands and a fair few in our survey had developed faults. The most common problem is the limescale filter breaking – look for a spare online to save you throwing the whole appliance away.|
|n/a||81%||72%||We haven’t tested any kettles from this brand recently, but our data suggests that they’re less reliable than other brands, with nearly a quarter in our survey developing a fault in the first six years. They’re also customers’ least favourite brand, and even though they’re cheap they don’t score highly for value for money, so you might be better off spending elsewhere.|
|67%||76%||71%||One to avoid: These pricey kettles are the least reliable of all the brands we surveyed, so it’s no surprise that it’s customers’ least favourite make, too. More than three in ten kettles in our survey has developed a fault in their first six years, with some catastrophic faults meaning it needed replacing – and they’re certainly not cheap in the first place.|
Reliability scores and owner ratings are based on an April 2019 survey of 4,880 Which? members who own kettles. Brands with a reliability score of 90% and above score 5 stars, 80-89%: 4 stars, 70-79%: 3 stars, 60-69%: 2 stars, less than 60%: 1 star. The average test score is based on results of all tested models still available to buy in June 2019, and this table is correct as of June 2019. There's no average test score for some brands as we've not currently tested any available kettles made by them.
Can't see the brands you're interested in? We didn't get enough responses from owners of brands such as Lakeland, Next, Tefal and more, but you can find out how their kettles score in our independent kettle reviews.
With big differences between how long the best and worst brands stay fault-free, it pays to pick the right kettle brand.
The most reliable make of kettle will set you back a fairly hefty sum, but it’s good news for those who don’t want to splash out more than £30, as a fair few supermarket own-brands go the distance too.
The worst brand in our survey might surprise you – it’s a designer brand whose kettles often retail for £100 or more. More than three in ten of the kettles we surveyed had developed a fault by the six-year mark, which is two more than the most reliable brand managed.
There’s plenty of ways your kettle can let you down, but our survey shows that some faults are much more likely to occur than others. The most commonly reported faults are:
Every single brand in our survey had at least one kettle that developed a faulty lid in its first six years of ownership. This shouldn’t mean you have to throw the whole kettle away, provided that you can still fill easily through the spout and it doesn’t let hot steam come into contact with your hand.
Broken filters are the second most common fault. Luckily, you don’t necessarily need to replace the kettle if this happens. Look online for spare limescale filters – they shouldn’t cost more than a few pounds.
Several kettles are also plagued by leaking. This includes escaping steam, water spilling from the spout or water dripping making a mess of your work surface, and can be harder to fix.
Descale your kettle to stop it breaking down
There’s often little you can do to stop your appliance from breaking down, but there’s one preventable culprit behind many recorded faults in our survey – limescale.
Limescale can cause a range of issues, from rust-coloured deposits inside the kettle, to faulty lids and even leaking. Scale deposits can wedge into the sealant, forcing it apart.
Make sure you descale your kettle regularly (at least every few months, or when deposits start to build up). Your manufacturer may recommend a method, otherwise you buy a descaling solution, or boil dilated vinegar or lemon juice and leave it overnight.
Now you know the brands worth buying, browse our kettle reviews to find the perfect fit for your kitchen.