Best and worst flight booking websites
Article 5 of 6
Which online travel agent or booking site should you use to book your next flight? Our survey of Which? members reveals all.
We've rated leading flight booking sites including Expedia, Opodo, Lastminute.com, Ebookers and Netflights.com to help you book your next trip with confidence. Unlock the table to find out:
- the top-rated flight booking websites
- ratings for important factors including value for money, transparency of fees and customer service
- which online travel agents are the best to book with
- which sites show a need for significant improvements.
|How you rate flight booking sites|
|Flight booking website||Ease of use||Relevance of search terms||Transparency of fees||Value for money||Customer service||Customer score|
How we researched flight booking sites
In June 2018, we asked Which? members to tell us about their experiences researching and booking flights online in the past two years. The results are based on 6,044 member experiences. Only companies and star rating categories with at least 30 responses were reported on.