Most of us dread going to the dentist, so if a treatment you've had isn't quite right, it's at least some consolation to know that you've got the right to have repair work done.
If you need repair or replacement work from an NHS dentist, this will generally be free within a year of the original work being carried out.
If your NHS treatment has been to the detriment of your physical wellbeing, you also have a right to compensation from the NHS.
If you're not happy with private treatment, the best option is to check the terms and conditions of your contract to find out your rights.
Should your private dentist be unwilling to carry out remedial work, or if you've lost confidence in them, you may wish to make a personal injury claim.
If you've lost confidence in your dentist, you may need to provide evidence to show why.
In England, the NHS has three bands of dental charge. These costs apply from 1 April 2019.
Depending on what you need to have done, you should only ever be asked to pay one charge for each complete course of treatment, even if you need to visit your dentist more than once to finish it. You should not be charged for individual items within the course of treatment.
Any cost outside of these should ring alarm bells. Your NHS dentist should offer you all the work that's clinically necessary for you to maintain a healthy mouth at NHS prices, including hygienist work, if necessary.
Both private and NHS dentists should provide an itemised treatment plan before starting treatment, detailing all the costs for your dental work.
If you feel pressured to choose private dental treatment, or an expensive dental plan, alarm bells should ring.
If your private dentist has withdrawn treatment originally covered in your dental policy, check the terms and conditions.
If it doesn’t state how much notice they have to give you before withdrawing a service, then it's unfair to withdraw a service without warning.
You have a right to hold the dental practice to the original contract, and then leave the practice upon the conclusion of the contract.