My mobile phone is faulty, what can I do?
If your phone develops a fault, you do have rights - so you shouldn't be cut off for long. Our guide can help you get phone faults dealt with.
R sharp says:
I get 4 or 5 calls a day! We have stopped answering the phone at all. They all ring off when they get ansaphone. I rang BT but they said they couldn’t do anything as as they are nearly all number...
i have a troublesome caller same time different days.tried to get it blocked,now the number is withheld but i can tell its the same person buy the background noise.no joy!
Robert Baker says:
BT claim this service is free, but they raised the line rental by £1 a month to pay for it. So, use it or not, you are paying for it. Personally I haven’t had a single call go to my junk voicemail...
Your feedback is vital in helping us improve this site. All data will be treated confidentially. This survey will take approximately 5 minutes to complete.
Please take our survey so we can improve our website for you and others like you.