Mobile Phones
Most of us are lost without our mobile phones so it can be frustrating if your phone develops a fault or you lose signal. Or what if your provider raises its prices and you want to end your contract early? Our guides can help.
Mobile phone complaints
Sometimes complaining directly to your mobile phone company isn’t enough to fix your problem - you have to escalate your complaint through official channels. Our guides help you do this and help you refer complaints to the ombudsman.
- How to complain if you've been misled by your mobile provider
- How to complain to the ombudsman about a mobile phone provider
- Letter of deadlock for a dispute with a mobile phone provider
Faulty mobile phones
If your mobile phone develops a fault, it can be replaced or repaired under the Consumer Rights Act. But your rights depend on whether you bought it outright or as part of a contract. Our guides help you get texting and calling in no time.
All faulty mobile phones guidesSmall claims court
If you have a serious complaint about a company and are having difficulties getting it resolved, the small claims court may help. Our guides explain how the small claims court works and when it’s worth using it.
All small claims court guides