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[Your address]

[Service provider’s address]

Dear [Service provider’s name]

Re: the Wedding of [you and your partner’s names] on [date of wedding]

We hired you as our wedding [add service they provided] on [date you hired them]

We paid you [£xxx] for this service.

Under the Consumer Rights Act 2015, you are obliged to take reasonable skill and care in the provision of a service. 

We believe you did not do this because [reasons for complaint].

We therefore find you in breach of contract and are requesting a [full / partial] refund of [£xxx] in the next seven days.

[We are also requesting compensation of £xxx because [reason for compensation claim] ]

Failure to comply with this will lead to further action being taken.

Yours faithfully,

[Your name]

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