We use cookies to allow us and selected partners to improve your experience and our advertising. By continuing to browse you consent to our use of cookies. You can understand more and change your cookies preferences here.

News.

Updated: 20 May 2022

Product recall: John Lewis 2-in-1 Pushchair and Carrycot recalled due to injury risk

Risk of the carrycot tipping is among a number of safety issues highlighted in this pushchair combo.
John Lewis & Partners 2-in-1 Pushchair and Carrycot in black and grey

The John Lewis 2-in1 Pushchair and Carrycot has been recalled because of a risk of tipping, which could cause a small child to fall out and injure themselves.

Due to the potential risk, the product doesn't meet the requirements of the General Product Safety Regulations 2005.

Read on for more details on what to do if you own this pushchair.


Sign up to our Baby & Child newsletter to receive alerts on any safety and recall stories we cover.


Which John Lewis pushchair is being recalled?

This product recall affects two John Lewis pushchair models, purchased between 1 November 2021 and 13 May 2022:

  • John Lewis 2-in1 Pushchair and Carrycot Black on Chrome (product code 31400701)
  • John Lewis 2-in1 Pushchair and Carrycot Charcoal on Gunmetal (product code 31400702)

Why is the John Lewis 2-in-1 Pushchair and Carrycot being recalled?

According to the recall notice on the John Lewis website, a tipping issue with the carrycot could result in a child falling out and injuring themselves. 

Separately, consumers should be aware that our own expert tests found several other faults with this pushchair, including a potential finger trap risk between the hood and the bumper bar attachment.

We also identified an issue with the pushchair’s fold locking mechanism. The triggers to operate it don’t automatically re-engage, which means the pushchair could fold with your child in it if you accidentally caught the triggers.

What should you do if you own the John Lewis 2-in-1 Pushchair and Carrycot?

Anyone who owns one of these pushchairs should stop using the product immediately and return it to their local John Lewis store for an exchange or full refund.

Alternatively, you can get in touch with John Lewis directly on 01698 545 009 between 9am and 5pm Monday to Friday.


If you're shopping for a pushchair that's safe for your little one, check our guide on the best pushchairs.


What does John Lewis say?

A John Lewis spokesperson told us:

"We’re proud to be trusted by parents and, in the small number of cases that we have concerns about products, we’ll issue recalls as a precautionary measure. 

"As soon as we became aware of this issue with the pushchair, we contacted customers and asked them to return the product. We’re really sorry for the inconvenience, and are offering replacements."

Other recent baby and child product recalls

The John Lewis 2-in-1 Pushchair and Carrycot isn't the only product the retailer has recalled this year.

Our expert tests covering the John Lewis Safari Highchair found that the small plastic tray caps could come loose and pose a choking risk to your baby or child. The results of our investigation led to the highchair being removed from sale in April 2022.

In February 2022, Dunelm voluntarily recalled 14 Dunelm and Cosatto-branded sleeping bags due to a potential choking risk.

Find out which high chairs are safe and easy to use, with our in-depth high chair reviews.