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Heating & energy

How to switch energy firm and keep your smart meter smart

What you need to know about switching energy supplier with a smart meter, from the experts at Which? Plus how to keep your smart meter smart, and what to do if your gas or electricity smart meter has turned dumb, or stopped working.

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Will Brexit affect my energy bills?

More than half of consumers think that Brexit has or will impact on gas and electricity prices. How much will Brexit affect your energy bills? We look at cross-border trading, where UK gas and electricity comes from and the latest on no-deal.

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Wood burning stove

Are you in the dark about important wood-burning stove information?

We've found that some wood burning stove owners have a lack of knowledge around essential stove safety information. Make sure you buy the most efficient stove for your home and that you use it safely with our advice.

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Half of smart meters stop working when you switch energy firm

Half of people with smart meters found that they stopped working when they switched energy supplier, exclusive Which? research reveals. Find out if your smart meter will turn dumb, or your in-home display will stop working.

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Smart meter

Smart meter advert banned for misleading consumers

A radio advert by Smart Energy GB has been banned for making ‘misleading’ claims that consumers could save money simply by getting a smart meter installed. Fourteen listeners complained to...

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Top five cheapest energy deals for March 2019

Switch from British Gas, EDF, SSE or any of the Big Six energy firms to save up to £324 per year on gas and electricity. Plus find out if your gas and electricity company is increasing your energy bill – and how to beat the hike.

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One month to go until the solar panel feed-in tariff closes

The solar panel feed-in tariff (FIT) closes to new applicants who generate renewable electricity at the end of March 2019. Find out if you can afford to buy solar pv without subsidies, plus if you can save money with solar panels.

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Wood burner

Is the way you’re using your wood-burning stove polluting our planet?

68% of the 1,434 stove owners we asked are slightly or somewhat concerned about the effects of stoves on pollution. Although multi-fuel stoves and log burners contribute to pollution, there are a lot of things you can do to minimise this.

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Worst energy firm in our satisfaction survey is banned from taking on new customers

Gas and electricity firm Solarplicity is banned for taking on new customers for three months. This follows Which? research revealing Solarplicity as the worst energy firm. Find out how to save money on energy and get better service.

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SSE raises energy prices by up to £117 a year

SSE is the last of the Big Six energy firms to raise gas and electricity prices for customers, following the increase to the energy price cap. Customers will pay 10% extra per year on average, adding £117 to their energy bills.

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