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Facebook still flooded with fake review groups, warns Which?

Our latest fake reviews investigations reveals the shocking scale of the issue, including the Facebook groups generating thousands of posts in just one month.

Exposed: the tricks sellers use to post fake reviews on Amazon

After analysing thousands of reviews across hundreds of products, evidence emerged of exactly how Amazon sellers have found intricate ways to ‘game’ the system.

Facebook and eBay urged to act on fake reviews

'Troubling evidence' of a thriving marketplace for fake online reviews was found between between November 2018 and June 2019, including a number of Facebook groups where people offered to write fake reviews, and eBay listings offering fake reviews for sale.

Thousands of ‘fake’ reviews removed from Amazon: it’s not enough

At least 78,000 reviews removed from Amazon across popular tech products in the last three years, but is Amazon doing enough to stem the tide of fake reviews?

Thousands of ‘fake’ customer reviews found on popular tech categories on Amazon

Tech products such as headphones, fitness trackers and smartwatches are dominated by 'unknown' brands on Amazon, and littered with fake reviews. What's the issue and how can you spot a fake review?

Which? reveals ‘Don’t Buy’ tech with 4-star customer reviews online

A Which? snapshot investigation has revealed a range of home and tech products with large numbers of positive customer reviews online – yet all of them were rated Don’t Buys in...

Which? uncovers fake five-star reviews flooding Amazon

Concern over fake reviews on Amazon.co.uk took a bizarre twist after hundreds of five-star ‘customer’ reviews of a phone charger suddenly appeared on the site. A Which? member alerted us to the issue and took a screenshot showing how several negative reviews of the product had vanished. Despite these red flags, the charger was awarded ‘Amazon’s Choice’ towards the end of last year.

Thousands of ‘fake’ customer reviews removed from Amazon

Shoppers should take extra care when browsing for certain types of products  - such as dash cams and headsets, which had 10 times the number of reviews removed than categories like digital radios.

The facts about fake reviews

Have you been basing a buying purchase on fake customer reviews? Which? investigators reveal tricks that sellers use to mislead online shoppers

Fraudsters writing fake Tripadvisor reviews could face jail

A fraudster has been jailed for selling fake Tripadvsior reviews to hospitality companies in one of the first cases of its kind. He was the owner of Promo Salento, a company which sold fraudulent listings to business owners to help boost their profiles on the site.

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