We went undercover to expose how Facebook groups facilitating the trade of fake reviews – with more than 200,000 members – are hiding in plain sight on the platform, despite promises of a crackdown from both Facebook and the Competition and Markets Authority (CMA).
One Twitter user shared a spreadsheet of over 22,000 listings, and was following almost 800 other Twitter profiles. Another, based in India, told our team they had ‘more than 10,000’ products for sale on Amazon that they were looking for positive feedback for.
Here we highlight some of the common traps you may fall into when booking your 2022 holiday – and how to avoid them.
More than one million households in the UK could have been victims of the scam known as ‘brushing’, Which? research has suggested – a dubious tactic used by sellers to game their way to the top of the Amazon Marketplace rankings.
Facebook businesses could be using unscrupulous tactics to fake their way to five stars.
Two thirds don’t trust tech giants to protect them against either scams, dangerous products, or fake reviews
Which? has launched a campaign for new laws to protect people from scams, unsafe products and fake reviews, and believes urgent government action is needed to make platforms legally responsible for harmful content on their sites
A dash cam brand that was banned by Amazon reappeared on the marketplace, where it remained undetected for several weeks until Which? raised the alarm.
Five changes a long-overdue update of our consumer law and the competition regime could introduce, want what it means for you.
Fake baby slings and carriers can put your baby's safety at risk. Get our top tips on spotting a fake, plus find out what to do if you accidentally buy one.
Amazon appears to have suspended a number of Chinese-based sellers from its site that Which? Investigations have linked to fake and incentivised review practices.