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Shoppers overestimate returns rights

More than half of shoppers are overestimating their returns rights when doing Christmas shopping on the high street, new Which? research has found. If you do your Christmas shopping in...

Top Christmas shopping apps for bargain gifts

Looking to save money this Christmas on food, drinks and gifts? We’ve rounded up some top mobile shopping apps for iOS and Android smartphones. Picking up Christmas presents this year...

Sale tags

60% of Black Friday prices aren’t the lowest of the year, Which? reveals

Many items discounted over the Black Friday weekend can be found for the same price or cheaper at other times of the year, a Which? investigation has revealed. Despite many...

Misleading supermarket offers: are you getting a real deal?

‘Two for £3’, ‘only £1’, ‘was £3 now £2’ – the signs heralding discounts are familiar to thrifty shoppers up and down the country. In fact, in a recent poll,...

Gift cards: best and worst expiry dates

Gift cards are better than unwanted presents, but with expiry dates as short as eight weeks and no protection if the retailer goes bust, they can quickly become worthless bits of...

UK vs US prices: who’s getting the best deal?

Do we really pay loads more for tech than customers in the US? We look at the markup on popular devices, including the Macbook Pro, Galaxy S8 and more.

Which? reveals the best and worst online shops for 2017

Find the best and worst online shops of 2017, as rated by the British public. From Amazon to John Lewis, find out how your favourite store compares.

Black Friday shopper

Black Friday 2017: only two weeks to go

With only two weeks to go before the biggest retail event of the year, find out what shops have in store and read our top tips for successful shopping

Woman on phone and using laptop for customer service

Which? reveals 2017’s best and worst brands for customer service

Best and worst brands for customer service revealed for 2017 by Which? Apple, BA, John Lewis, Ryanair, Sports Direct, Tesco and more rated by their customers.

Ed Sheeran takes decisive stance against ticket touts

New tickets for Ed Sheeran’s European and UK Tour, on sale from 9am on Saturday 8 July, will only be deemed valid if they are bought direct or via the official...

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