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Coronavirus Read our latest advice
From panic buying to the ‘new normal’: how has life changed since lockdown began?

From panic buying to the ‘new normal’: how has life changed since lockdown began?

Exclusive Which? research shows dramatic shifts in the way people think, behave and shop since coronavirus hit the UK.

Which shops are open and will safety measures protect you from coronavirus?

Which shops are open and will safety measures protect you from coronavirus?

Find out which shops are now open in England, Northern Ireland and Wales, and whether safety measures will protect you from coronavirus.

Takeaways, shopping and supermarket deliveries – can you catch coronavirus from them?

Takeaways, shopping and supermarket deliveries – can you catch coronavirus from them?

Many supermarkets are asking customers not to touch items that they aren’t going to buy, and many retailers’ reopening plans include quarantining items that people touch and then discard.  It’s...

Three in 10 feel unsafe at the shops as face mask usage increases

Three in 10 feel unsafe at the shops as face mask usage increases

Nearly three in 10 shoppers feel unsafe in stores and face mask usage is on the up, according to a new Which? survey.

What does coronavirus mean for your shopping, deliveries and consumer rights?

What does coronavirus mean for your shopping, deliveries and consumer rights?

Find out what coronavirus means for your shopping: how will deliveries work, and what are your rights if you want to return something you bought from a store?

Coronavirus: how to shop safely at the supermarket

Coronavirus: how to shop safely at the supermarket

From floor markers to NHS ‘bonus hours’, supermarkets around the UK have adapted to help slow the spread of the coronavirus.

Debenhams in administration: what does it mean for customers?

Debenhams in administration: what does it mean for customers?

Debenhams is the next well-known retailer to file for administration during the coronavirus lockdown. The troubled department store has described it as a ‘light-touch’ administration, saying it will continue to...

Five tips to avoid losing your money when a company goes bust

Five tips to avoid losing your money when a company goes bust

From Thomas Cook to Mothercare, 2019 saw a string of well-known companies collapse, and we could say goodbye to more in 2020. If it happens to a retailer, venue, or holiday company you’ve bought something from, it doesn’t have to mean your money is lost.

From department store pop-ups to robot deliveries: what will 2020 hold for UK retail?

From department store pop-ups to robot deliveries: what will 2020 hold for UK retail?

Which? analyses the UK retail scene over the last year, from Debenhams closures to the rise of Aldi and Lidl - and predicts how shopping will innovate in 2020.

Baby retailers disappear from the British high street: where can parents shop now?

Baby retailers disappear from the British high street: where can parents shop now?

What does the closure of Mothercare and Mamas & Papas stores mean for parents? We explain how to buy the best pushchair and car seat to keep your child safe.

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