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Two weeks until Black Friday: should you buy now or wait?

Black Friday 2019 is in two weeks' time - but is it worth waiting to start shopping? Find out when major retailers' sales begin, from Amazon to Currys PC World

Mothercare goes into administration: what you need to know

Mothercare is in talks with administrators. Find out what you need to know about shopping at the baby and child store, as well as your rights if you have recently bought from Mothercare and it goes into administration.

Best and worst brands for customer service in 2019

First Direct's customers called it 'helpful', 'friendly' and 'dependable', while Ryanair customers called it 'arrogant', 'greedy' and 'sneaky'.

Tesco and Iceland’s crackdown on supermarket plastic bags

Tesco has announced a ban on plastic bags arriving with online groceries and Iceland is trialling a plastic-bag-free shop. Other supermarkets are already cutting down on plastic bags. What are the online grocers doing about plastic?

Tesco raises prices on more than 1,000 products

Supermarket Tesco has put up prices on thousands of its products, including cheese, pasta, beer and jam, according to data from the supermarket industry.

WHSmith finishes bottom in Which? high street shops survey 2019

WHSmith has finished last in our annual high street shops survey, with a disappointing customer score of 50%. Richer Sounds claimed the top spot and has been rated the best...

Four ways to save money on your new carpet

Save money on buying carpet and find cheap carpets with expert tips. Use our carpet calculator to work out your costs and find out which carpet material is right for you in our quiz.

From Laybuy to Klarna: how safe is ‘buy now, pay later’ online?

The next time you’re in-store or shopping online you could be given the choice to spread the cost of your purchase and pay by Laybuy. Is it safe?

Sister getting unwanted Christmas gift

One in four receive an unwanted gift at Christmas

A quarter of people received an unwanted Christmas gift last year and Londoners were significantly more likely to pipe up about it. Which? explains what you can do if you receive an unwanted gift this Christmas.

Gift cards for Christmas: are they more or less hassle in the long-run?

Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.

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