Exclusive Which? research shows dramatic shifts in the way people think, behave and shop since coronavirus hit the UK.
Find out which shops are now open in England, Northern Ireland and Wales, and whether safety measures will protect you from coronavirus.
Many supermarkets are asking customers not to touch items that they aren’t going to buy, and many retailers’ reopening plans include quarantining items that people touch and then discard. It’s...
Nearly three in 10 shoppers feel unsafe in stores and face mask usage is on the up, according to a new Which? survey.
Find out what coronavirus means for your shopping: how will deliveries work, and what are your rights if you want to return something you bought from a store?
From floor markers to NHS ‘bonus hours’, supermarkets around the UK have adapted to help slow the spread of the coronavirus.
Debenhams is the next well-known retailer to file for administration during the coronavirus lockdown. The troubled department store has described it as a ‘light-touch’ administration, saying it will continue to...
From Thomas Cook to Mothercare, 2019 saw a string of well-known companies collapse, and we could say goodbye to more in 2020. If it happens to a retailer, venue, or holiday company you’ve bought something from, it doesn’t have to mean your money is lost.
Which? analyses the UK retail scene over the last year, from Debenhams closures to the rise of Aldi and Lidl - and predicts how shopping will innovate in 2020.
What does the closure of Mothercare and Mamas & Papas stores mean for parents? We explain how to buy the best pushchair and car seat to keep your child safe.