The next time you’re in-store or shopping online you could be given the choice to spread the cost of your purchase and pay by Laybuy. Is it safe?
A quarter of people received an unwanted Christmas gift last year and Londoners were significantly more likely to pipe up about it. Which? explains what you can do if you receive an unwanted gift this Christmas.
Almost one in three people plan to buy a gift card as a Christmas present this year. We explain your rights if a gift card is lost, you run out of time or a retailer goes into administration, so you don't get caught out.
Don't get stung by Black Friday deals that are too good to be true. Whether it's a fridge freezer, mattress, laptop or TV, our tips will help you bag a bargain.
It's two weeks to Black Friday and people are already preparing. Find out what you need to know, how to get a good deal and what it takes to get your money back if you change your mind after you've bought.
Which?’s no-deal Brexit report shows that the immediate aftermath from leaving the EU without a deal could be 'chaotic'. It also shows that consumers believe a no-deal Brexit would have a negative impact on their consumer rights
Frustrated and confused House of Fraser customers complain about late deliveries on social media following Mike Ashley Sports Direct takeover - Which? explains your delivery and online cancellation rights. Don't get left out of pocket.
Sports Direct, owned by billionaire Mike Ashley, has agreed to buy struggling high street department store House of Fraser for £90m in cash, it was revealed this on 10 August....
Six retailers including Superdrug and The Body Shop have made changes to clarify their returns information following a recent Which? investigation.
Find out which high street shops we miss the most, from BHS to Woolworths. We reveal what people miss about the 90s high street, and how shopping has changed.