SSE broadband review
Better known as an energy supplier, SSE is a relatively new entrant to our regular broadband satisfaction survey. How does it compare with more established broadband providers such as BT, Sky and TalkTalk?
SSE broadband review
Below you’ll find a range of information about SSE broadband. Which? Members can also read our full review, including:
- A full breakdown of how its customers rated it for key factors, such as the technical support it provides
- Quotes from real SSE broadband customers on their experiences
- Compare all of .
- And get access to our SSE broadband satisfaction survey results.
|Speed||Reliability||Ease of set up||Value for money||Ease of contacting||Customer service||Technical support||Customer score (%)|
We'll tell you exactly what you need to know about all the UK's biggest broadband providers, and help you avoid signing up for a deal you'll come to regret.
What makes a Which? Recommended Provider?
Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.
That's not all. We know that price is important, so companies can only be Recommended Providers if they charge a reasonable price for their services. If they charge too much they're not eligible, whatever score they receive in the survey.
What is the latest SSE broadband router?
SSE supplies the Technicolor TG589vac router free of charge.
SSE broadband deals
SSE offers two fibre broadband packages, both of which have an 18-month fixed term. They require you to pay line rental to SSE, and there's no option to add a TV service.
SSE’s prices are usually fairly competitive if you bundle in an additional service, so they're likely to be even more appealing to existing SSE energy customers.
All packages include unlimited downloads, although SSE does apply traffic management, and will slow down speeds if customers use more data than it deems 'reasonable'.
SSE broadband speeds
SSE offers two fibre packages, with average speeds of either 35Mbps or 63Mbps depending on the package selected.