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21 October 2020

SSE broadband review

We've surveyed thousands of broadband users and can tell you everything you need to know about SSE broadband – including whether to sign up for one of its deals

Better known as an energy supplier, SSE is a new entry to our regular broadband satisfaction survey. How does it compare with more established broadband providers, such as BT, Sky and TalkTalk?

Use Which? Switch Broadband to find the best SSE broadband deal for you.

SSE broadband review

In this in-depth review of SSE broadband, we'll:

  • give you a full breakdown of how customers rated it on key factors, including technical support
  • show you how SSE broadband compares with all the other major internet service providers (ISPs), including BT, Sky, TalkTalk and Virgin
  • tell you what real SSE broadband customers say about their experiences
  • assess the equipment on offer from SSE
  • explore SSE's latest broadband deals and offers.

You can also find the best deal by comparing all of SSE's broadband packages.

To get all this information, try Which?.

We'll tell you exactly what you need to know about all the UK's biggest broadband providers and help you avoid signing up for a deal you'll come to regret.

If you're already a member, log in now to unlock the table.

SSE broadband satisfaction survey results
Speed Reliability Ease of set up Value for money Ease of contacting Customer service Technical support Customer score (%)

What makes a Which? Recommended Provider?

Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.

That's not all. We know that price is important, so we only give the award to companies we feel charge a reasonable price for their services. If they charge too much, they're not eligible to be Which? Recommended Providers, whatever score they receive in the survey.

Broadband Which? Recommended Providers: discover which two providers impressed most in our latest survey.