Full Fibre 100
While it’s owned by Sky, Now Broadband is one of the newer names on the broadband market. So how does it compare with its parent network, and other established names such as BT and TalkTalk?
Below you’ll find a range of information about Now Broadband. Which? Members can also read our full review, including:
|Speed||Reliability||Ease of set up||Value for money||Ease of contacting||Customer service||Technical support||Customer score (%)|
We'll tell you exactly what you need to know about all the UK's biggest broadband providers, and help you avoid signing up for a deal you'll come to regret.
Which? Recommended Providers are the cream of the crop, and the accolade is only given to broadband companies that achieve a customer score of 70% or above.
That's not all. We know that price is important, so companies can only be Recommended Providers if they charge a reasonable price for their services. If they charge too much they're not eligible, whatever score they receive in the survey.
Now Broadband supplies its Now Hub 2 router to all new customers, and it's free with no delivery charge. The Now Hub 2 is a rebranded version of the Sky Q Hub router which we've reviewed in our test lab - read our full to see what our experts thought of it.
Now Broadband offers a range of broadband packages, all of which include a landline phone service. Its fixed-term contracts are all 12 months, although it’s also possible to opt for a rolling contract. The monthly price is the same, but for a rolling contract there's an initial setup fee.
Now Broadband’s prices are usually quite competitively priced and, unlike many other providers, it doesn't automatically raise the price of its deals every year.
All of its packages include unlimited downloads and aren't subject to traffic management – so your connection won’t be slowed down if you do a lot of downloading.
Now Broadband offers three packages: ‘Brilliant Broadband’ with an average speed of 11Mbps, ‘Fab Fibre’ with an average speed of 36Mbps and ‘Super Fibre’ with an average speed of 63Mbps.